Office Assistant Information Technology

JORGE VALDES

786-***-**** ********@***.***

Summary

Solidifying customer satisfaction and desiring contribution towards a company's success. Seeking an internship in relation to the information technology industry that provides hands on experience Education

FIU Bachelor of Science in Information Technology (GPA: 3.54/ 4.0) August 2021 Experience

University of Miami: Practice Room Monitor November 2019 to March 2020

● Monitor the Frost School of Music building and Frost students by walking around the building every 30 minutes. Ensured Frost students were using instruments with proper care and helping students open locker if needed.

Plant Health Care Systems:Office Assistant February 2019 to July 2019

● Inform customers over the phone about any questions about the service done on their property. As well as reach out to prospect customers on the service that the company provided, by listing each service and building a connection with the customer.

● Input the technician's notes on the service that was performed the following day into a software called Real Green. File all the notes and mail out the invoices to customers. Technical Skills

● Programming Languages: Java, C++, C, Bash

● Operating Systems: Linux, Mac OS, Windows XP

● Software: Netbeans, Virtual Machines

Relevant Information Technology Projects

Unix System Administration

● Created directories, configuration on network, practiced bash scripting using various commands such as grep, sed, xargs, installed firewall ports, web server implementation, remote configuration virtual host.

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