Customer Service Food

JENNIFER SABADO ASTRONOMO

Al attar building, sheikh zayed road, Dubai, UAE

056-***-**** **************@*****.***

OBJECTIVE

To build a career that offers challenges and growth opportunities; - to enrich my knowledge and skills while at the same time contributing my experience to the organization I work for.

EXPERIENCE

Ravioli and Co. – DIFC, Dubai

Service Staff September 2018 – present

Cheerful and friendly personality regardless of frustrating situations or long work hours

Able to listen attentively in chaotic situations and retain information

Superior oral and written communication skills

Excellent memory

Detail-oriented and organized

Excellent at multitasking and staying focused while maintaining high standards of cleanliness

Outstanding computer skills and knowledge of POS systems

Superior problem-solving and critical-thinking skills

Passionate about high quality and proper presentation

Stamina to handle long, busy periods of work

Exceptional at working as part of a team

Punctual and dependable

Chikalicious Dessert Club / Rhong Tiam Restaurant – Jumeirah 1, Dubai UAE

Waitress January 2015 – August 2018

Carry food, silverware, and/or linen on trays, or use carts to carry trays.

Place food servings on plates and trays according to orders or instructions.

Prepare food items such as sandwiches, salads, soups, and beverages.

Examine trays to ensure that they contain required items.

Load trays with accessories such as eating utensils, napkins, and condiments.

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed.

California Pizza Kitchen – Dubai mall, Dubai, UAE

October 2013 – January 2015

Host / Cashier / Food Server

Provide excellent customer services

Always strive towards best customer satisfaction

Greet customers and present menus

Make suggestions based on their preferences

Take and serve food/drinks orders

Up-sell when appropriate

Arrange table settings

Keep tables clean and tidy at all times

Check products for quality

Deliver checks and collect payments

Cooperate and communicate with all serving and kitchen staff

Adhere to all relevant health department rules/regulations and all customer service guidelines.

NeBeSci, Inc – Makati City, Philippines

Administrative Secretary June 2010 – September 2013

Prepare and manage correspondence, reports and documents

Organize and coordinate meetings, conferences, travel arrangements

Take, type and distribute minutes of meetings

Maintain schedules and calendars

Arrange and confirm appointments

Handle incoming mail and other material

Set up and maintain database

Collate information

Maintain databases

Communicate verbally and writing to answer inquiries and provide information

Liaison with internal and external contracts

Coordinate the flow of information both internally and externally

Kon-Tiki Bar and Restaurant – Tagaytay City, Philippines

Waitress September 2009 – March 2010

Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Take orders from patrons for food or beverages.

Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Check with the customer to ensure that they are enjoying their meals and take

action to correct any problems.

Develop Vigorous Builders - Binondo, Manila, Philippines

Office / Site Secretary July 2008 – August 2009

Handle the main critical duties of the office, including composing and typing the project correspondence, sorting mail, submitting construction permit request, scheduling meetings and making copies of documents for construction bids and projects.

Answer the phone, responds to general questions from clients and suppliers, write messages and transfer calls.

Responsible for organizing the project and office files including payroll documents, project billing summaries, worker’s compensation documents, blueprints, contracts and supplier invoice

EDUCATION

Polytechnic University of the Philippines, Sta. Mesa Manila

Tertiary: June 2006 – 2009 Information Communication Technology

AWARDS AND ACKNOWLEDGEMENTS

Basic Food Hygiene Training at Becker ( Haccp ).

Coffee Training by Le Marquis Dubai.

My highlights:

Organized and detailness oriented.

Time management and efficiency skills.

Computer literacy competency.

Vibrant communicator.

Team player and disciplinary ethics.

Physically fit to work in standing position for long hours.

Flexibility in terms of job commitment.

Goal focused.

References

References are available on request.

Contact this candidate