Care Manager

Qualifications Profile

Focus of Interest: Respiratory Care, Long-Term Care, and Home Care Management and Administration

Competent, socially-focused, and performance-driven management professional equipped with proven track record of success in providing leadership in coordinating all aspects of healthcare operations and clinical services. Acknowledged as proactive and goal-oriented leader; demonstrated expertise in creating cost-effective solutions to improve productivity, quality, and patient safety. Possess in-depth knowledge of developing successful marketing plans and new services and products in adherence to healthcare system mission and values. Actively contribute to achieve positive outcomes and meet vision and cultural expectations of the organization.

Key Strengths

Team Leadership and Management

Strong Clinical Skills

Relationship Building Skills

Training and Presentation Skills

Policy Development and Implementation

Program Development

Technical Proficiency: Word, Excel, PowerPoint, Lotus Notes, PeopleSoft, Kronos (Time-Card System)

Selected Accomplishments

Published two articles, “Impact of Respiratory Care in Long-term Care” and “Ventilator Outcomes in Long-term Care”

Generated a significant revenue increase within the Central region of RHS

Spearheaded overall functional areas in support of the development of clinical program for RHS

Successfully coordinated more than 10 ventilator programs within 3 states

Managed recruitment and ensured employment of highly competent and dedicated pulmonary physicians for ventilator programs

Professional Experience

Windsor Healthcare

Director of Respiratory Services 2010-Present

Oversight of 10 Nursing Homes with responsibility for all Clinical and Operational initiatives.

Highlights:

Develop all Policies and Procedures related to Respiratory Care

Establish Clinical and Quality Guidelines for all Centers

Start up of New 11 Bed Ventilator Unit with Renal Dialysis

Development of COPD Program for area Pulmonolgist

Responsible for all Education and In-Services to Nursing and Physicians.

SleepMed Therapies Swathmore, PA

Clinical Manager 2009-2010

Utilized my strong clinical and management abilities to Direct and develop a new area for Sleep medicine. Established Clinical and Quality guidelines to meet Medicare Guidelines.

Highlights:

Develop New business unit for DME/Sleep Therapy

Establish Clinical and quality guidelines for the area

Create relationships with Physicians and Sleep Labs

Remain of Staff as a PRN Status

Respiratory Health Services Pottstown, PA

Senior Director of Operations and Clinical Services (Pennsylvania / New Jersey / Texas)

2007-2009

Utilized strong leadership skills in managing all functional areas of clinical program for RHS, a company with annual revenue of $40 million. Direct the development and implementation of Clinical and Ventilator programs in long-term care facilities.

Highlights:

Provided efficient performance in managing revenue of more than $1 million monthly; implemented strategies that resulted in exceeding revenue goals for the last five years

Spearheaded management team and provided strategic direction in overseeing more than 100 contracts and 75 therapists

Director of Operations, Mid-Atlantic Region

2001-2007

Oversaw and ensured work performance efficiency of district personnel; engaged in numerous functions involving budget administration and accounts receivable management.

Highlights:

Aided in the development of strategic marketing plans that significantly improved productivity; established and maintained positive customer and industry relations

Successfully negotiated and closed contracts with nursing homes for respiratory services

National Director of Education and QI

1997-2000

Coordinated sales and marketing of respiratory programs to long-term care facilities; directed the development of all clinical policies and procedures.

Highlights:

Played a lead role in coordinating initiatives for quality assurance / quality improvement company-wide

Facilitated clinical competency / training and development programs for approximately 500 therapists

Initiated and published company newsletter to keep employees informed of important changes or events within the company

Albert Einstein Medical Center Philadelphia, PA

Respiratory Clinical Coordinator, Adult Intensive Care Unit

1993-1997

Oversaw clinical functions and coordinated all respiratory care activities in the Intensive Care Unit. Collaborated with the management to evaluate, direct, set standards, and establish policies for respiratory care personnel.

Highlights:

Served as the primary point of contact regarding special, complex adult cases throughout entire hospital

Applied leadership and training skills in teaching nursing core skills for critical care nurses

Other Experience

HOMEDCO-GLASROCK Bath, PA

Patient Service Manager

1991-1993

Medical College of Pennsylvania and Hospital Philadelphia, PA

Anesthesia Supervisor-Respiratory Therapist

1989-1991

Education

Bachelor of Science in Respiratory / Management

California College for Health Sciences Salt Lake City, UT 2004-2008

Associate of Science in Respiratory Care

Gwynedd-Mercy College Gwynedd, PA

Registered Respiratory Therapist

Professional Training

Trained in Auto Transfusion and Hemoclense (Liver Dialysis) Zell Miller Leadership Training

Pulmonary Rehabilitation Certification, AACVPR

Professional Affiliations

American Association of Respiratory Care (AARC)

National Board of Respiratory Care (NBRC)

Pennsylvania Society of Respiratory Care (PSRC)

Masonic Society

Award

Outstanding Clinical Award, Gwynedd-Mercy College

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