Manager Software

Fred Del Rosso

** ******* **** ********** *** York 10962 201-***-**** *********@*******.***

Enterprise Applications Manager

IT professional with over fifteen years of industry expertise working as Systems Analyst and Application Manager in all phases of analysis, design, development and implementation. Skill sets included Enterprise Resource Planning, Product Life Cycle deployments and Software/Hardware IT system upgrades with experience in designing training programs and reference solutions for optimal business unit practices. Proficient in streamline business process using technical specifications for modification or customization of existing applications.

Key Qualifications

Business and Strategic Planning: Ensured that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.

Application Lifecycle Management: Developed the key business processes to mitigate the business risk through documentation, standardization and project governance.

Solution Management: Led the development of comprehensive enterprise system documentation resulting in improved technical depth and faster recovery from outages.

Professional Experience

David Yurman Jewelers Inc.

Senior Manager, Enterprise Applications 2005-2020

David Yurman Design Inc., New York

EDI & Enterprise Applications Manager

Support enterprise resource planning for global manufacturing, distribution and financials

Analyze project scope of future solutions to develop cost effective enhancements and workflow solutions

Manage electronic data interchange (EDI) between retail vendors and internal database using industry standards

Distribute business metrics to global sales team for analysis, manage database and resolve issues

Manage ERP platforms across product life cycle along with end-user systems and global support groups

Managed the implementation of current ERP system, Oracle EBS to offsite server solution

Managed the Integration of logistical software Pitney Bowes SendSuite Live with current ERP system

Managed the Integration of Transform (Bottom-Line) software, to configure and produce Retail Labels, Purchase Order Documents, and Financial documents

Supported stream-lining processes to optimize QAD functionality, while supporting end-user community with system issues, training of new functionality, or collaborating on future enhancements

Supported migration of QAD on Demand to Oracle R12

Managed third party vendors utilizing technical specifications to communicate successful company projects on time and within budget

Managed support calls, tracking issues / bug fixes reported by end-user community

Senior Business System Analyst

Streamline sales order entry, purchase process, costing and product structures utilizing CIM software

Collaborate with internal project stake holders on project deliverables in order to facilitate successful implementations

Manage physical inventory process for components, minerals, precious stones and finished goods

Work with multiple business units to design, configure and implement logistical software applications and hardware

Support GSX catalog entry process, status resolutions, data synchronization, data validation and distribution

Established year-end Inventory management process using RF scanner hardware and software systems

Managed deployment of universal label program which connected the retail and wholesale product systems

Eight O’Clock Coffee Co.

Business System Analyst – EDI Administration & End-User Support 2001-2005

The Great Atlantic & Pacific Tea Company, Montvale, NJ

Manage and create electronic data interchange mappings between Gentran translator and QAD/MFG Pro ERP system

Design and implement end-user workflows for software applications utilizing the QAD MFG/PRO ERP system

Evaluate end-user feedback for new or modified functionality within QAD enterprise software package

Consult with user community to identify optimal operating procedures and design medications

Evaluate third party software for reporting business metrics, configuration and implementation

Research and deployment of hardware, software and desktop systems throughout the regional facilities

Conduct bi-annual physical inventory operations and reporting

Key Projects

SendSuite Tracking Online: Tracking inbound /outbound Packages for loss prevention of packages

Automation of AES Direct Filing Process: Interfaced U.S Customs and Border Protection software with Pitney Bowes logistical software to streamline international packages needing internal transactional number for exports.

Automation of Business Processes: Interfaced Transform software with Oracle R12, to enable printing of Domestic & International Retail pricing labels, Purchase Orders and Receiving documents, printing of Domestic and International Checks, and Consolidation of Orders to minimize freight costs

Knowledge base

Hardware Platforms:

ERP Platforms: MFG/PRO ( 9.0, EB2, .Netui,Cloud),Oracle R12,KWI, Hybris

Networking: Quest VAS Authentication Services, Windows XP/NT/2000/2003 server & workstation, UCCNET, Active Directory

Software Applications: Windows, Microsoft Office Suite, Microsoft Project, Visio, JIRA, VPN, EDI, Ariba, Oracle EBS, Transform, Business Objects, Pitney Bowes SendSuite Tracking, SendSuite Tracking Online, Gentran, GXS Catalog, Sales-Force,SkipJack,DataLoader,Eagle

Education

B.A., Business Management, Fairleigh Dickinson University, Rutherford N.J.

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