Social Media Customer
Resume:
SUMMARY
SKILLS
EXPERIENCE
KIMBERLY
PERSYN
***.******@*******.***
New Braunfels, TX 78130
Effective at researching curriculum, locating vendors and coordinating the use of new educational materials guided by a basketball enthused extracurricular program. Good relationship-builder and organizational skills paired with a forward-thinking and hardworking mentality. Dedicated to maximizing the success of classroom instruction by using first-rate materials and teaching strategies.
• Marketing strategy development
• Strategic planning
• Human Resources oversight
• Finance management
• Negotiation
• Customer communication
• Hiring
• Documentation and reporting
• Performance improvements
• Schedule management
• Profit and loss accountability
• Goal setting
• Trend forecasting
• Purchasing and planning
OWNER/OPERATOR 12/2016 to Current
Teams Of Tomorrow - Kyle, Texas
Generated new leads through schools and personal relationships to strategize and maintain sustained growth.
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Planned, coordinated and executed Performances with nursing homes, Texas State university, Globetrotters, UT and Spurs basketball teams.
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• Taught a weekly lesson plan incorporating 25 basketball ball handling skills.
• Built relationships with schools, parents and kids in the program.
• Improved customer satisfaction by finding creative solutions to problems. Handled all delegated tasks, including starting TOT at schools and keeping the schools interested in the program through the year.
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• Answered multiple calls per day to answer customer questions. Learned our TOT portal and TOT connect to support office needs to maximize communication between schools and clients.
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Informed customers about billing procedures, processed payments and provided payment option setup assistance.
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Delivered high level of service and support to each customer, paving way for future business opportunities.
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Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
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Consulted with owners and directors of schools to evaluate needs and discuss corrective actions for individual concerns.
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Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands for product delivery.
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• Coordinated inventory, stocking, and ordering.
Created daily social media posts to create robust brand presence for TOT on Facebook.
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Collected and analyzed consumer data, including demographics, preferences and purchasing trends.
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Assessed consumer needs to identify potential markets and product demand variables.
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Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
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Consulted with customers to gain feedback and address concerns with products or services.
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• Organized luncheons, conferences and special events. EDUCATION AND
TRAINING
WEBSITES,
PORTFOLIOS,
PROFILES
Managed event logistics, including venue scheduling, accommodations for each TOT event.
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• Communicated event timelines to stakeholders for on-time event execution. PRIVATE NANNY 05/2016 to 11/2016
Anna Kimo - San Antonio, TX
• Regulated children's schedules to balance rest, learning and play. Monitored playtime to prevent overuse of technology, television or other detrimental influences.
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Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
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Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
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Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
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Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
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• Transported children to and from school, extra-curricular activities and play-dates. PRESCHOOL LEAD TEACHER 08/2008 to 01/2012
Primrose Schools - Helotes, TX
• Performed assessments on each child and documented results.
• Promoted good behaviors by using positive reinforcement methods with children.
• Maintained daily records of individual activities, behaviors, meals and naps.
• Updated files for individual children and teachers for recordkeeping.
• Distributed quarterly progress assessments and milestone reports to each parent. Set guidelines for teacher performance, lesson planning and compliance with established procedures.
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Encouraged teaching staff to continually improve strategies and maximize student learning.
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• Organized and led activities to promote physical, mental and social development.
• Developed professional relationships with parents, teachers, directors and therapists. Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
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Texas A&M San Antonio - San Antonio
Bachelor of Arts
Early Childhood Education, 05/2017
• Magna cum laude graduate
• Active member of Kappa Delta Pi
• www.teamsoftomorrow.com
• www.facebook.com/KimPersynLLC/
Contact this candidate