Customer Service Food
Resume:
NANTUMBWE ROSETTE
PERSONAL ESSENTIALS
I am a confident, highly driven person with practical hands-on customer service, Team player, Resourceful and proactive, I combine effective communication skills with detailed product knowledge to identify commercial opportunities and deliver a satisfactory outcome for both customer and company whilst working alone and as part of a larger team. I am currently looking for an opportunity to further my career within the travel and tourism industry.
Experience
JAHOTEL & RESORTS WORKING AS
WAITRESS . Bar Pool
Employment Duration July 2019 upto march2020.
Responsibilities **Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.
Answering questions and sharing additional information with restaurant patron, providing excellent wait service.
2019 JANUARY UPTO 2019 MAY I CROSS TRAINED FROM HOUSEKEEPING TO FOOD AND BEVERAGES SERVICES.
Responsibilities **Removing courses,deserts and drinks, replenishing utensils and refilling glasses, performing basic cleaning tasks as needed or directed by the supervisor, Take orders for,serve to guest as per standards in a friendly timely and efficient manner, Adhere to grooming and appearance standards consistently.
MADINAT JUMEIRAH RESORTS
Employment Duration (2O17-2018) Working as house keeping attendant. Responsibilities ** Attending daily briefing starting duty, cleaning and mopping of floors, Ensuring all lost and found are handed over to the security, Emptying trash and bin cans,Reporting any damage or linkage to the cordinator
EDUCATION
Institution/School:
Makerere University - Year: 2013
Diploma in hospitality - Completion Date: 2014
HOBBIES:
Reading Novels, Swimming, Interacting with Friends
REFERENCES:
Mr. RAMZY .KIGGUNDU
Madinat Jumeirah Resort Hotel
OUTLET SUPERVISOR.
Mrs. WINNE. JOHNSON ‘N’
Shift supervisor / Line supervisor
PROFESSIONAL ACCOMPLISHMENTS
Cashiering
Communication skills
Telephone skills
Customer service effectiveness
Using of guest names effectiveness
Leadership responsibility
Effective performance
Inspection
TRAINING COURSES
JUMERIAH GROUP OF HOTELS
Training Certificate in F&B
Hygiene certification
Innovative and team player big grow
Contact this candidate