Virgilio
Fernandez
Learning & Development
Professional
Personal Info
Address
* ***** **. ***** ******* Subd.
Project 8, Quezon City 1106
Phone
0933.178.9088
adeafz@r.postjobfree.com
Date of birth
07.09.1967
www.linkedin.com/in/virgilio-fernandez
Career Summary
Owner
Darts Depot PH
11.14.17 - present
Training & Project Manager
X7 Solutions Inc.
01.11.17 - 10.14.17
Learning Account Manager
People Partners BPO
01.05.16 - 11.04.16
Training & Entertainment Manager
Primos Cuisine & Lounge
10.08.14 - 11.13.15
Trainer
PeopleSupport, Inc.
08.01.06 - 06.25.14
eRep
PeopleSupport, Inc.
09.05.05 - 07.31.06
VP for Production
CF Fernandez Elecronics, Inc.
1989 - 2000
Multi - awarded Trainer with a career that spans to 10 years. Successfully shortened training timelines from 7 weeks to 5 weeks. The implementation trainer of a new account, which is now the second largest account in the company and re-implemented the same account in another site. Known in the company as the trainer with near-native American accent and has effectively improved the communication skills of hundreds of agents. Experience
03.2017 -
present
Voice and Accent Trainer
Freelance
11.2017 -
present
Owner
Darts Depot PH (Online Shop)
Accomplishments :
Duties:
• Scratch-built a national scale retail sales client pool
• Expanded stock volume of PhP 5,000 worth to PhP 350,000 and growing
• Imports Darts and Accessories for national scale retail sales
• Training & Development of aspiring Darts Players 01.2017 -
10.2017
Training & Project Manager
X7 Solutions Inc.
Accomplishments :
Duties:
• Authored the biggest talent search in history – The TAKE ONE project
• Co-authored the employee handbook, company VMV, company profile
• Conducted training, seminars and workshops for the 1st 2 batches of Newhires
• Train new hires and walk them through their roles
• Manage 4 trainers and monitor learner progress, Course Development
• Manage and implement OD projects
01.2016 -
11.2016
Learning Account Manager
People Partners BPO, Inc.
Accomplishments:
Duties:
Built relationships with almost 30% of the Hospitality Business Owners in Queensland, Australia
•
• Signed up 28 new accounts
• Generated 8 Leads that successfully became new accounts
• Coordinated traineeships in Queensland
• Course Expectation Setting to Business Owners
• Monitored / Tracked Training Sign ups
• Managed and Track Learning Progress
10.2014 -
11.2015
Training & Entertainment Manager
Primos Cuisine & Lounge
Accomplishment:
Duties:
• Increased the revenue by more than 100% through musicians and darts
• Voice and Accent Training of Band Vocalists
• Band / Musician recruitment
• Managed Projects Shows and Calendar of Activities 11.2009 -
06.2014
Trainer, Lead
PeopleSupport (Aegis Services), L & D - Financial Services Accomplishments:
Duties:
Shortened the timeline of a 7 – week course to 5 weeks, saving over $140,000 in training expenses
•
• Led 3 Intern Trainers up to their certification / promotion
• Facilitated 50+ batches of Communication Skills Training
• Designed 9 online courses for digital training / LMS
• Perfect attendance & Overall Top Performer Awardee
• Client Specific Training Facilitation for the Financial Services Vertical
• Assisted Training Manager in Analysis of performance / learning gaps
• Communication Skills Training
Skills
Training Facilitation Skills
Professional
Communication Skills
Professional
Interpersonal Skills
Excellent
Public Speaking Skills
Professional
• Update Training
• Course Development
• Management of Intern Trainers
08.2008 -
10.2009
Trainer, Specialist
PeopleSupport Baguio, L & D - Financial Services
Accomplishments:
Duties:
• Shortened a 1 day module to 2 hours
Course Development and implementation of the Voice & Accent Comm Skills program VANC
•
• Assisted HR in recruiting 11 batches of newhires
• Top Trainer Awardee
Facilitated Client Specific Training for all 3 LOB’s Servicing, Sales and Collections
•
• Facilitated Communication Skills & Vertical Basics Training Facilitated Regular Update Training & Newhire Orientation Training (for Baguio Only).
•
08.2006 -
08.2008
NHO Trainer, Specialist (HR-OD Employee Engagement) PeopleSupport, HR / Learning & Development
Accomplishments:
Duties:
• Awarded for being the only NHO Trainer who facilitated classes of over 100
• Facilitated 140+ batches of Newhire Orientation Training
• Facilitated Newhire Orientation Training
• Employee Engagement Activities
09.2005 -
07.2006
eRep
PeopleSupport, Inc.
Accomplishments:
Duties:
• Awarded for Best in AHT
• Early promotion to Trainer
• Took Sales and Customer Service Calls for the account
• Certified and functioned as a peer trainer
1989 -
2000
VP for Production
CF Fernandez Electronics Inc.
Accomplishments:
Revolutionized Transformer Testing System, IEEE-488 Interface Bus which led to the company's jump to fame
•
Modified Business Model to accommodate Retail Sales and Repairs / Service to the company's manufacturing only nature, increasing profit by 47%
•
Education
10.1989 University of the East Caloocan Campus
BS in Electrical Engineering
06.2004 University of the Philippines Diliman
Exercise Physiology, Fitness Professional Certification References
Iris Abigail Lising – Manager, Training AEGIS Services, PasigCity Mobile Phone Number: 0922-.841.3311
Joey Parman – Chief Operating Officer X7 Solutions, Inc. Mobile Phone Number: 0905.492.9702