Customer Service Office

SUMMARY

Highly motivated and determined individual. Recent graduate, proficient in English and Spanish. Interested in entry-level office positions in Dallas, TX.

EDUCATION

University of North Texas, Class of 2020

-Major in Political Science (B.A.)

SKILLS

Spanish – speaking, reading, & writing

Microsoft Office

Microsoft Access

Legal research and writing

Analytical thinking

Analytical communication

Analytical writing

SPSS Statistical Software

Adobe Creative Suite

Typing Speed of 45 WPM

Shipping Manifests

Logisitics Software – ShipStation, Stamps.com, & ShippingEasy

Customer Service

JOB EXPERIENCE

Whole Foods Market—Coffee Bar Team Member 08/2019 – 06/2020

oMade and served coffee, juices, and smoothies every day to customers.

oMaintained a clean and friendly environment.

Barnes & Noble—Café Server & Bookseller 08/2016 - 07/2018

oMade and served drinks and food every day to customers.

oMaintained a clean and friendly environment.

oOccasionally worked on the book sales floor, maintained an organized sales floor, promoted and upsold memberships, assisted customers, and worked the cash register/information desk.

Neiman Marcus—Shipping & Gift Wrap Associate 05/2016 - 07/2016

oShipped, packed, and gift wrapped customer and store merchandise wherever and whenever necessary.

oDirectly dealt with customer and associate shipping order concerns by phone.

Starbucks—Barista & Barista Trainer 05/2014 - 05/2016

oMade and served drinks and food every day to customers while maintaining a clean and friendly environment.

oTrained new partners in above description.

University of North Texas, UNTWISE Office—Student Assistant 05/2013 - 12/2013

oWebsite content management & maintenance

oData collection, filing, & organization

oAnswering phones for the UNTWISE office within the University of North Texas.

Contact this candidate