CONTACT #****/*, ***** *****, *****-*,
BALTANA, ZIRAKPUR
E-mail: ******@*****.***
Phone: 987-***-****
WORK
EXPERIENCE
iEnergizer Dec2017 — Jun2018
CPDO (NR) Feb2014 — Aug2018
CUSTOMER SUPPORT EXECUTIVE
1. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3. Follow up to ensure that appropriate actions were taken on customers requests. 4. Refer unresolved customer grievances or special requests to designated departments for further investigation.
INTERNSHIP
1. To obtain at least an 80% grade on written and oral assignments in the internship. 2. To follow agency policies with regard to time schedules, regulations, and matters of dress.
3. To participate in his midterm and final evaluations with the Farm Manager. QUALIFICATIONS Masters of business Administration
Bachelor in Technology
Polytechnic - Diploma
High school
EDUCATION Agribusiness Aug2018 — Jul2020
Agricultural Engineering Jul2014 — Jul2017
Agricultural Engineering &
Technology
jun2011 — Jul2014
High school
CCS Haryana Agricultural University, Hisar
MIT,Bulandshahr
GPS, Sirsa
GMSSS, Chandigarh
SKILLS Management Skills
Technical Skills
Leadership Skills
VINOD KUMAR VERMA
VINOD KUMAR VERMA 1
INTERESTS Workout
Cycling
Travelling
Debates & Discussion
OBJECTIVE Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. ACHIEVEMENTS Donate 150kg Vegetables in slum area during lockdown Complete 200km Cycle Ride in 11hrs
Mentoring a classmates or Juniors
REFERENCES Available upon Request
VINOD KUMAR VERMA 2