MARTINS IDUWE
RUMUOKWACHI, OZUOBA CHOBA ROAD,
PORT HARCOURT,
RIVERS STATE.
TEL: 080********
Email: ********@*****.***, ************@*****.***
PROFESSIONAL SUMMARY
Experienced supervisor with over 4 years of experience in Logistics and supply chain. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Now am into marine logistics learning all that I can learn.
SKILLS
Coordinating with supervisors
Supervisory experience
Excellent Communication
Microsoft Office proficiency
MS Excel and power-point
Complex Problem Solving
WORK HISTORY
ADMIRAL MARINE SHIPPING NIGERIA LIMITED 2020 – TILL DATE
CONFIDENTIAL ADMINISTRATIVE SECRETARY
Supports technical projects and departments
Receives, catalogues and stores hard copies and electronic copies of all technical drawings, reports and related information in an orderly manner, in line with policies and procedures
Allocates and controls the document numbering system for the project work
Works with precision to ensure that all electronic and hard copy filing is accurate and is easily retrievable
Responds in a timely manner to requests to retrieve information, information searches and general requests for support from project/department personnel
Accurately updates information as required
Archives documentation in line with company and statutory document retention requirements
Participates as part of the office-based emergency response team in the event of an emergency situation.
Reports any breaches of safety procedures to supervision / management
Actively participates in and promotes company health and safety campaigns, policies and procedures, and always ensures personal safety and that of colleagues
Arranging and scheduling appointments, meetings, and events
Monitoring office supplies and ordering replacements.
GIGLOGISTICS 2017 - 2019
E-COMMERCE SUPERVISOR
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Supervised delivery of goods to customers and providing excellent customer service to callers requiring assistance for issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with company policies to resolve customers problems, improve operations and provide exceptional customer service.
Received training from GLA (GOD IS GOOD LEARNING ACADEMY) to represent brand, explain guide product selection by customers.
Developed team communications and information for delivery toolbox meetings.
Managing the returns of rejected products with the supply base.
COMPLIANCE AND CONTENT MONITORING LIMITED 2016 - 2017
SITE SUPERVISOR (Rivers, Bayelsa And Imo)
Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
Maintained zero site accidents and lost time injuries.
Oversaw daily operations at site, keeping team production moving at optimal pace.
IHUB GLOBAL RESOURCES 2016 - 2017
HUB MANAGER
Reviewing the performance of the supply and identifying areas that can be improved.
Optimizing all task and processes within the supply chain.
Planning timetables for delivery
Developing robust efficient and effective supply chain processes
Overseeing the arrival of stocks and shipment
Organizing the work activities to achieve business objectives
Investigating any logistics complaint and escalating service level issues
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
JUMIA.COM.NG 2014 - 2016
KAYMU ECOMMERCE SUPERVISOR AND JUMIA TEAM LEAD
Held meetings with employees to evaluate performance and make plans for improvement.
Mentored junior team members on protocols and procedures of each station to maximize contributions.
Mentored new employees by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job/tasks.
Assessed workloads to meet seasonal fluctuation needs.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
Trained team on all aspects of operating procedures and company services.
Directed and supervised team of 10 engaged in shift duties.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
ASTEVEN INTERNATIONAL COMPANY LIMITED
SITE SUPERVISOR, IT OFFICER 2011 – 2013
Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
Completed accurate material and labour estimates for jobs with the proposed budgets.
Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
Directed projects according to schedule and quality demands.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Delivered reports for each civil construction to detail project updates and likely completion dates, noting delays and causes.
Developed work schedules for all team members to maximize shift coverage.
PROFESSIONAL CERTIFICATION
ONSHORE OFFSHORE SAFETY INSTITUTE 2019
HEALTH SAFETY AND ENVIRONMENT
Competence Development Certificate Course
LEVEL1
LEVEL 2
LEVEL 3
KINGS HOUSE LEARNING CENTRE
CISCO IT ESSENTIAL 2014
CISCO CERTIFIED NETWORK ASSOCIATE (CCNA ROUTING & SWITCHING) 2014
EDUCATIONAL QUALIFICATION
University of Port Harcourt
BSc Computer Science 2012
Senior Secondary Certificate Examination (Waec/Neco)
Ajeromi Ifelodun High School 2001
Great Trinity College 2006
Saint John Anglican Primary School 1995
First School Leaving Certificate
Hobbies:
Reading
Travelling
Watching Movies
Cooking
Refence:
On Demand