Public Health Graduate/Customer Service Rep/ Administrative Assistant

GRACE CHIMEREUCHEYA UBI

#**, ****** ******** ******, *****, Isolo, Lagos. *********@*****.*** +234********** LinkedIn Gender: Female

DOB: 25 04 1996

PROFILE

I hold a bachelor’s degree in Public Health from FUTO. Through academic course work, internships and personal development, I have gained knowledge and skills in the domains of administration, healthcare, fintech, IT and customer service. I am currently seeking an entry position in a reputable and progressive organization that will offer me the opportunity to utilize and further develop my skills while contributing to their growth and development. I am hardworking, constantly motivated, passionate, resourceful, adaptable, resilient and goal oriented. WORKING EXPERIENCE

Administrative Assistant (NYSC) Akwa Ibom State College of Health Technology, Etinan.

(Apr. 2019 – May 2020)

Achievements:

Created an electronic register of all students in the college. Scheduled meetings and counselled students.

Managed office operations, including answering phone calls, filing and maintaining records, and responding to memos and emails.

Customer Success Representative One Finance and Investment Ltd. (OneFi / Carbon), Imo, Nigeria.

(Feb. – May 2019)

Achievements:

Handled the resolution and or escalation of customer complaints and queries via phone calls, emails, and social media. Supplied enquiring customers with information concerning products and services. Managed organization’s social media accounts and successfully increasing their organic reach by 30% in 4 months. Student Intern Immunization Unit, Owerri Municipal Health Centre, Imo State. (September – December 2017) Achievements:

Administered Vitamins to children and assisted in documenting daily immunization data. Sensitized mothers and pregnant women on safe motherhood, exclusive breastfeeding, family planning and reproductive health.

SKILLS

Microsoft Office Suite (Word, PowerPoint, Excel)

Leadership and Organisation

Client/Customer Service

Workplace Intelligence

Social Media Administration

Troubleshooting

Analytical Thinking

COMMUNICATION

English (Full Professional Proficiency)

Igbo (Fluent)

I can interact seamlessly with culturally

diverse staff and clients.

INTERESTS

Research

Networking

Music

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