Social Media Assistant

FABRICIA DE LIMA

(C) 786-***-**** (E) ************@*****.***

**** ****** ***** **, ********, Tx

Highly qualified with extensive experience working and advising institutions on operating procedures and business practices in compliance with state and federal regulatory requirements. Hard-working, multi-tasking executive financial assistant with outstanding telephone, scheduling and documentation skills. Detail-oriented and driven Executive Assistant with 5+ years experiences. Highlights

• Regulatory Compliance & Audit

• Filing and data archiving

• Business correspondence

• Skilled in QuickBooks accounting software

• Administrative operations

• Microsoft Office, Excel, PowerPoint

• NMLS Consumer Access

• Policy and Procedure Design and implementation

• Account Management, Calendaring, Client Relations, Computer Proficiency, Customer Service, Data Entry, Data Collection

Accomplishments

Management:

Managed AML/BSA compliance programs for licensed financial service providers. Scheduling:

Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers. Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental and external use. Preparing emails notifications and training.

Data Entry

Reviewed and updated client correspondence files and scheduling database. Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document, QuickBooks, Lightspeed ADP, and expense matters.

Professional Experience

March 2020 to Current- STATE OF FLORIDA - AGENCY FOR PERSON WITH DISABILITY - Miami, FL- Administrative Secretary for Regional Program Supervisor. provide support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive, screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Greet and assist visitors.

August 2019 to Current- BRAUSER MAIMONIDES ACADEMY - Hollywood, FL- Teacher Assistant Responsible for reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups, enforce school and class rules to help teach students proper behavior, help teachers with record-keeping, such as tracking attendance and calculating grades, help teachers prepare for lessons by getting materials ready or setting up equipment, such as computers, help supervise students in class, between classes, during lunch and recess, and on field trips, also instructional aides, paraprofessionals, education assistant and para- educator.

December 2014 to Current- FLORIDA GRILL GLATT KOSHER RESTAURANT- Miami Beach, FL ACCOUNT PAYABLE AND RECEIVABLE- SECRETARY, MANAGER Responsible for processing invoices and issuing payments. Dedicated to providing current state-of- accounts reports to inform cash flow management decisions. Efficiently process vendor invoices and maintain up- to-date system. Coordinate approval processes of all account payable invoices. Posts customer payments by recording cash, checks, and credit card transactions. Posts revenues by verifying and entering transactions form lock box and local deposits. Maintains records by microfilming invoices, debits, and credits. Track all money received and prepare deposits. Standard teller/cashier transactions for customers including servicing client reservation, accepting payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies. February 2017 to NOVEMBER 2018 – GLOBAL MARKET LINK, LLC – Coral Springs, FL COMPLIANCE OFFICER

In charge of implementing compliance program for currency exchange firm. Responsible for overall training of staff on BSA matters. Update compliance program as required. In charge of BSA reporting matters, including CTRs, SARs and CMIRs. Participate in due diligence visits and ensure proper KYC files for company customers. November 2016 to February2017 – GLOBAL MARKET LINK, LLC – Coral Springs, FL REGULATORY MANAGER

Oversee licensing requirements for currency exchange firm. Assist Compliance Department with reporting requirements to regulators. Develop professional relationships with the Company’s regulators and proactive monitor relevant governmental bodies to identify changes in legislation/regulations. Ensure that marketing and promotional materials contain language in accordance with regulatory requirements.

May 2016 to October 2016 – INDEPENDENT CONSULTANT - Pompano Beach, FL Provided Bank Secrecy Act and Anti-Money Laundering (AML) training to agents/delegates of money transmitter licensees in South Florida. Prepared local businesses for Internal Revenue Service Title 31 exams. Provided regulatory consulting to money transmitter licensees, particularly those servicing the Brazilian market. Prepared memos regarding changes in state and federal regulations and ensured that written compliance programs were accurate, current and complete. March 2014 to April 2016 - RANA FINANCIAL LLC- Pompano Beach, FL COMPLIANCE OFFICER/ FINANCIAL ASSISTANT

Created and implemented policies and procedures to standardize processes across 27 agent points of service in the U.S. in accordance with evolving sate and industry regulations. Developed and delivered standardized training to new agents and currents delegates. Ensured acquiescence with compliance standards and regulatory requirements. Identified compliance risks from every delegate and managed them by providing advice, testing and monitoring. Served as company liaison with regulatory bodies. Made sure that the company’s automated system and Anti Money Laundering (AML) processes met state and federal requirements. Assisted with internal and external statutory and regulatory audits and reviews. Worked with outside consultants to prepare responses to regulator inquiries. Oversaw filing of periodic reports with state licensing regulators. Secured operating bonds and agent licenses, as required. Responsible for the filing of CTRs, SARs and other BSA reports. Ensured timely compliance with FinCEN registration and license renewal requirements.

November 2011 to September 2014- OPEN ENGLISH LLC – MIAMI, FL ENGLISH TEACHER AND SOCIAL MEDIA MANAGER FOR BR/USA/LATIN AMERICA Promoted language development skills through reading and storytelling. Conducted small group and individual classroom activities based on differentiated learning needs. Taught lessons encompassing a range of skill-building activities for speaking, writing, reading and listening. Contributed to relevant blogs, conferences and events both off - line and online to increase brand awareness. Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies. Planned and negotiated media buys, including TV, radio, print and digital. Managed the complete redesign and launch of the company's website in 2012 Created an official company page on Facebook to facilitate interaction with customers. Managed all social media programs, including Internet forums, blogs, social networking applications and message monthly. October 2008 to January 2014 - WORLD GLOBAL FINANCING – Miami, FL ADMINISTRATIVE ASSISTANT/DATA ENTRY/ COMPLIANCE OFFICER Developed new customer relations through telephone contact and sales activity. Increased customer loyalty through phone calls. Successfully resolved a considerable number of customer issues per week. Supported CFO through personal document management, calendar organization and collateral preparation for meetings. Directly supported CEO in managing operation workflow. Processed accounts receivable and accounts payable. Managed incoming and outgoing calls. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Performed accounts receivable duties including invoicing, cash application, researching charge backs, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation office. Cash Advance docs preparation and charges. Worked on UCC fillings and processing. February 2008 to October 2008 – DIRECT MOTORSPORTS/ PACIFIC BLOWERS – Miami, FL ACCOUNT PAYABLE AND RECEIVABLE

EDUCATION

Bachelor of Psychology - UNIRIO

Accreditation and Training

• Customer Service Certification, Telemarketing Certification, Receptionist Certification

• 2011 Program Governance Midyear Training, Head Start/ Early Head Start Budget Program and Policy Council Representative

• Michael McDonald & Associates Anti-Money Laundering Seminar

• Compliance Plus Services training

• ACAM-Web Seminar How to fill up SAR'S and CTR'S

• ACAM Anti Money Laundering Seminar

• FinCEN Conference Call new regulations for Money Transmitters 2014

• Compliance Plus Seminar and Independent Audit Review

• Tamlo AML/Compliance Training 2017

• Real State License Gold Coast Course

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