AMY HUDSON

ade8xf@r.postjobfree.com 214-***-****

PROFESSIONAL EXPERIENCE

SAM HILL TREE CARE Contract Addison Group

Assistant to the Office Manager January 6, 2020 – Current

Entering payroll into QuickBooks after calculating the time manually for each employee

Posting payments in Arbor Gold and exporting into QuickBooks. Prepare bank deposits

Print and mail all customer statements

Match all AP invoices and mail checks

Answer phones, schedule appointments and follow up emails

Scanning all AP, AR, Payroll reports and Bank Deposits to archive

ONE SOURCE VIRTUAL Contract Prodigy Placement

Benefits Specialist September 9, 2019 – December 2, 2019

Reviewing cost of benefit and payroll deductions for all employee’s

Answering calls for over 20 different clients, each with hundreds of employee’s and all with different Summary of Benefits.

Processed open enrollment in WorkDay software for all the clients simultaneously.

Connect employee’s with Insurance carriers for updates and claims along with 401K, STD, LTD administrators.

Completed Dependent Audit Verification and communicated verbally and via email

AA PORTER LIGHTING – Addison, Tx Contract Dicker Staffing

Office Coordinator June 5, 2019 - September 6, 2019

Receptionist and Client Sales, receiving payments, reviewing AR with individuals and large home builder corporations.

Answering phones and meeting guest in the showroom.

Scheduling instillation and deliveries for clients and builders.

Working with purchasing for special orders and with warehouse for pick up and repairs.

HOPE FOR THE HEART - Plano, Texas October 20, 2013 – June 20, 2018

August 15, 2018 – April 11, 2019

Care Center Representative

Posting all donation and sales. Balancing daily deposits along with sending reports to other departments for further actions such as Donor Development.

Answered calls in a crisis call center and provided excellent customer service

Worked with management to create new policies and procedure manuals to improve satisfaction and accommodate unusual request

Trained other staff members

Provided mental and emotional support and help for clients and staff members dealing with long term challenges

Relief Manager

Managed staff, schedules and job assignments

Greeted customers and ascertain what each customer wants or needs

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Maintained records of accounts, deposits and call volumes

Recommend, selected, and located merchandise based on customer needs and desires

BUSINESS OFFICE MANAGER December 2006 - September 2012

DALLAS CHRISTIAN COLLEGE - Dallas Texas

Managed all student accounts, AP, and payroll

Oversaw all bank transactions

Processed and administered all employee benefits

Coordinate student information with Financial Aid

Managed Service Center staff

Answered phones and processed mail for students and staff

HR MANAGER November 2001 – July 2006

DNA PRODUCTIONS, INC. -Irving, Texas

HR benefits administration including resolving benefits questions and issues for over 200 employees, including all new employees orientation paperwork and benefit enrollment

Coordinated all enrollments for 401K & FSA plans

Processed all inbound and outbound documents along with coordinating with the immigration attorney as needed with specially skilled employees

Worked with company leaders to update employee handbook annually

Processed extensive Visa paperwork by working firsthand with the Attorneys

Assisted with management training when new software was acquired

Created and filed mass layoff reports with TWC when company was dissolved

EDUCATION

Certificate in Ministry program Austin Presbyterian Theological Seminary Currently

HR Management/Coop. Ed Business Admin and Management DCCCD Fall 2003

TOOLS & TECHNOLOGY

MS-Word, MS-Excel, MS-Outlook, MS-Publisher, WorkDay, Sales Force, Studio Enterprise/Donor Direct, ADP, Paychex, Paycom, QuickBooks, Quicken, Turbo Tax (Business), Peachtree, Scholar, Campus View, Sage/MIP, Filemaker, Arbor Gold

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