Madhu Bala
***************@*****.*** ** B, Pocket-3, Kalpana Apartment, Kondli, Mayur Vihar Phase-3, Delhi 110096 Date of birth: 1st May, 1973 Mob: +91-997*******
**** – 2020
Career Objective
Seeking for an opportunity to work as a Data Entry Clerk that will provide platform to enrich my knowledge to help in the process of organization & self-growth in terms of experience. Academics
2004 BA (qualified) Delhi University
2008 Office Management YMCA, New Delhi
Certifications
Working knowledge of: MS Office.
Work Projects
Capgemini Royal Bank of Canada (Nine years 3 months)
Worked on the retail banking operations, handling clients providing information related to the liabilities & assets.
Worked on the training manual handling queries related to clientele via mail correspondence.
Reconciliation of bank and clients’ accounts on daily basis.
Mentoring and coaching new hires as well as other team member.
Allocation of work to the team members and handling team meetings. Positions of Responsibility
Organized audits of employees including the new joiners’ in team as well as the existing team members.
Organized annual team events that had participation from different teams across the office. Achievements
Awarded rising star award, for seamless team handling. (2019) Extra-Curricular Activities
Participated in cooking competitions.
Participated in singing & dancing competitions.
Declaration
I hereby declare that all the above mentioned facts are true to the best of my knowledge and senses.