Gladys Nwachukwu

ade8t5@r.postjobfree.com Al Falah Street, Abu Dhabi. +971*********

Objectives

To promote and build an eviable career in a multi-dimensional sector, through hard work, excellent performance. transparency, honesty and required standard of technical operational expertise without compromising service or quality. Core Skills

Customer service

Order taking

Delivering under pressure

Exclusive high-end restaurants

Health and safety

Events

Complaint handling

Work Experience

The Uptown Hotel Apartments, Fujairah

Housekeeper March. 2019-April 2020.

Key Achievements

Created checklist for daily stocking of housekeeping carts that improved inventory management and prevented unnecessary trips to stockroom during cleaning rounds.

Accommodated client preferences regarding housekeeping methods, seamlessly shifting from the use of chemical cleaners and nontoxic or “green” cleaning aids.

Implemented new cleaning processes and team strategies, reducing required man hours.

Trained new staff members in all aspects of Housekeeping, ensuring that they meet required Health and Safety standards.

Basheks Hotels, Nigeria

Sales Executive June 2012-January 2019

Memorize restaurant's stock and appropriate entrée pairings, leading to daily higher sales. Gladys Nwachukwu

Write patron's food orders on slips, memorize orders, and manage food resources in a 120+ seat restaurant

Operate POS terminals to input customer orders, swipe credit cards, and enter cash amounts received

Receive in-depth training for proper food handling techniques, including proper freezer placement, appropriate soup temperatures, and equipment cleaning processes members

Assist in the training of 6 new waiters, ensuring attention to detail and comprehensive understanding of restaurant methodology and practices Education

Hotel and Catering Management Certificate - 2012

National Open University, Nigeria

Senior Secondary Certificate- 2005-2010

Ajao Estate Senior Grammer School, Nigeria