BRANDON R. METZ ***************@*****.***
ASSOCIATE - CYBER PROFESSIONAL 440-***-**** (MOBILE/SMS/SIGNAL) https://www.linkedin.com/in/brandon-metz-0a5a91154/ References available upon request
Brandon R. Metz 440-***-**** ***************@*****.*** www.linkedin.com/in/brandon-metz-0a5a91154 SUMMARY & OBJECTIVE
Cyber Professional with over 5 years of experience in information technology. Dedicated and capable in providing efficient services to customers as part of a team or individual contributor. Seeking an Associate level Information Technology position in Networking and Helpdesk roles. CERTIFICATIONS AND EDUCATION
Security+ (COMP001021020918) MARINE CORPS ELECTRONIC COMMUNICATION SCHOOL, 29 Palms CA CCENT (CSCO13170462) Completed Data Network Administrator 0631 CCNA (CSCO13170462) COLUMBIA HIGH SCHOOL COLUMBIA STATION, OH Graduated 2005
SKILLS
• Microsoft Office Suite • Windows System Administrator • Helpdesk & Monitoring • DoD 8570/8140 IAT II Qualified
• Cisco Routing and Switching • Management & Problem Solving • Customer Service • Active Clearance (SECRET) PROFESSIONAL EXPERIENCE
USMC – 7TH COMMUNICATION BATTALION Okinawa, Japan
Cybersecurity Technician February 2014 – February 2018 Establishing & Securing communications on the frontlines of the USMC networks through multiple overseas operations and exercises.
● Built and maintained network infrastructure brand new for every exercise across multiple enclaves while working with a large team.
● Maintained organizational logs, security posture, and networking functions for multiple exercises spanning several countries
● Supervised teams of system administrator and network technicians to make sure all tasks are completed efficiently. BAILEY COMMUNICATIONS North Ridgeville, Ohio
Network Engineer August 2018 – April 2019
Build and maintain network infrastructure for a multitude of clients. Manage all customer networks with remote and onsite 24/7 Support.
• Designed and implanted new network infrastructure as a team to include routers, switches, firewalls, wireless and, cabling
• Upgraded existing networks to replace end of life hardware and old cabling.
• Provided support through service contracts to respond to SLAs in a timely manner for all clients 24/7. MERITECH INC Cleveland, Ohio
IT Engineer Level II April 2019 – March 2020
Provide managed services to customers to support all new and existing IT infrastructure. Provide both onsite and remote support to all clients.
• Provide daily support to customer network infrastructure to include firewalls, routers, switches, Servers, PCs, Office 365, and other customer specific applications that may apply to their business.
• Design and implement projects in a group or solo for hardware refresh or software upgrades.
• Respond to all NOC alerts within 4 hours and monitor all customer equipment through SNMP, SLAs, and RMM TECHNOLOGIES The following is a list of technologies or skillsets required to operate at all previous places of employment.
• Networking- Proficiency in multiple routing protocols to include RIP,EIGRP,OSPF,AND eBGP. Knowledge of VLANS RSTP+, STP, RPVST, 802.1q Trunking protocol. Switching technologies to include EtherChannel utilizing LACP and PAGP, Switch stacking and aggregation. Firewall experience to include basic access rules, site-to-site and client VPNs.
• Helpdesk- Vast experience in assisting customers while utilizing the following applications and technologies to include, Office365 Screen Connect, Logmein, ITglue, RMM, Webroot, Malware Bytes. Microsoft office suite,
• Vendors- Adept experience with the products from the following vendors. Cisco Routers. Switches, WLC and access points. Cisco Meraki APs firewalls and switches. Barracuda and SonicWALL firewalls. HP dell and Aruba switches. Primarily Dell Workstations.