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Front Office Desk

Cape Town, Western Cape, South Africa
August 10, 2020

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Curriculum Virtae – Cheyenne Labuschagne

Personal Information

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Cell phone: 084*******


Work Experience

Company: Dream Nails Cape Gate

Role: Front Desk Coordinator

Period: November 2019 - Present

Duties: Making and confirming appointments

: Doing stock control and sorting invoices

: Advising and assisting clients

: Doing retail sales

Company: Southern Sun Pretoria

Role: Job Shadow

Period: 25 September 2018 – 26 October 2018

Duties: Housekeeping (Inspection of rooms and setting up for guests)

: Front Office (Switch board, admin and checking in guests)

: Food and Beverage (Waitressing, bar tending and stock count)

: Banqueting (setting up venues and waiting on clients)

: Guest Relations (Dealing with problems and proving extra services)

Reason for leaving: End of contract.

Company: Woekerwerf Naeskool Sentrum

Role: Aftercare Teacher

Period: March 2018 - June 2018

Duties: Care Taker (First Aid, overlooking swimming time, serving lunch)

: Teacher (Foundation Phase, checking homework, constructing and marking tests)

Reason for leaving: Interference with my tertiary studies.



International Travel Management Diploma (84.6% average)

TPTT Academy (Dec 2017 – Feb 2019)


Understanding the Travel and Tourism Industry (91.55%)

Understanding the Aviation Industry (85.71%)

Understanding Aviation and Travel Terminology (94.06%)

Travel Documentation and Travel Related Services (91.67%)

Understanding Baggage Handling (94.29%)

Travel Geography (87.16%)

Understanding Travel Guides (85.45%)

Understanding Travel Agency Management (88.06%)

World Time Zones (94.64%)

International Air Fares and Fare Construction (77.92%)

Land/ Water Transport, Hotels and Tours (90.65%)

Computerised Reservation Systems (80.41%)

High School:

National Senior Certificate

Fairmont High School (Jan 2013 – Dec 2017)


Life Science (73%)

History (77%)

Computer Application Technology (75%)

Mathematics literacy (84%)

Life Orientation (73%)

English Home Language (79%)

Afrikaans First Additional Language (61%)

Certifications/ Awards:


Elementary First Aid

Fire Prevention and Fire Fighting

Personal Safety and Social Responsibilities

Personal Survival Techniques

Security Awareness Training

Junior Preliminary Dancer

Durbanville School of Dance, 2017

10th Place Academics

TPTT Academy, 2018

Code B Learners License


Microsoft Office (Excel, Database, Word)

HTML (Web design, Creating a URL)

GDS/CRS (Research, booking flights, Amadeus systems) and Gmail (Email etiquette, speed typing)


Contemporary Dancing (2010 – 2017)

Animal Shelter Volunteer (2012 – 2017)

Cosplayer for Geek conventions

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