Office Staff
Resume:
Taiwo Osisami
************@*****.***
Calumet City, IL,
SUMMARY:
Administrative professional with an outstanding reputation for efficient office operations.
Strategic thinker consistently making significant contributions and multi-tasking to complete multiple competing deliverables in a deadline driven environment.
Proficient in Excel (v-lookups, pivot tables, Formulas/SharePoint).
Exemplary ability to seek out ways to improve processes and streamline operations. Established record in effective organization and coordination of projects.
Self-starter with proven competency in driving projects to successful completion coupled with commitment and dedication
EDUCATION:
University of Agriculture, Abeokuta Ogun State; Completed: 2013, MBA
Babcock University, Ogun State; Graduated: 2009, B.Sc.
Susan Martins Comprehensive High School, Lagos State; Graduated: 2002
High School Certificate
AREAS OF EXPERTISE INCLUDE:
General Office Administration
Cvent Meeting Management
Office Process Improvements
Proficient in Excel (v-lookups, pivot tables, Formulas/SharePoint).
Microsoft Office (Word, Excel, Outlook, Power Point)
Project Management
Asset Management
Suppliers Evaluation & Development
Freight Management
Management Administrative Support
Human Resource Reporting
Information Technology
TECHNOLOGY SKILL SET: Word, Excel, PowerPoint, Outlook, PowerBI, Sharepoint, Lotus Notes Windows,
EXPERIENCE:
Willis Towers Watson (Talent & Rewards) – Chicago, IL March 2019 – Till Date
Business Support Specialist/ Data Analyst
As part of team, created and maintained business requirement documents as well as technical documents
Developed PowerBI dashboard to report employee tasks metrics. Report displays weekly employee tasks vs goals. Implemented KPI visuals to track employee performance and completion status against set goals
As part of a team, built and maintained Employee Management report using PowerBI. This report displayed employee projects and reported hours. Leveraged complex excel formulas to transform/ cleanse data
Built an Excel based Employee WIP report that performed reconciliation between employee (Project based) expenses vs financial allocation for projects. This report shows a burn down visual of expenses vs monetary allocation for projects sliceable by employee, tasks, team, categories, and date dimensions
Proactively seek opportunities to assist all team members.
Process billing and contracting.
Plan and schedule meetings with clients.
Acted as the liaison between the business and other technical staff; gathered requirements and participated in design sessions to provide reports and dashboards according to business specifications
Performed other tasks as assigned.
Build and contribute to client sales materials.
Carry out well-defined or ambiguous assignments according to established guidelines.
Collaborate effectively on cross-functional teams.
ALSCO – Chicago, IL October 2018 – November 2018
Accounts Specialist/ Administrative Assistant
Fax or email unpaid invoices to customers for review and payment
Set up affordable payment plans, and met monthly goals set by management
Work with customers on past due invoices to setup payment arrangements if applicable
Provide regular communication to Management regarding status of collection efforts
Investigate and resolve customer inquiries via email, telephone or fax in a timely manner.
Perform reference checks for all credit applications and report negative findings to management
Process customer payments according to company policy.
Manage inventory, ordering and stocking for our fully stocked kitchen and office supplies.
Setting up AV and assisting with audio visual needs.
Perform other clerical duties as requested by Management
Follow branch collection strategy in monitoring customer accounts.
RedMane Technology LLC, Chicago, IL August 2018 – September 2018
Information Technology and Services
Office Administrator:
Plan and execute site-wide meetings, special events company retreats, office relocations, and other special projects as needed.
Develop and maintain vendor relationships; manage vendors, service providers, and take ownership of sourcing various office resources.
Maintain company records, including budget and expenses; ensure filing systems are kept current, secure, and accurate.
Manage meal coordination for catered lunches and dinners for team members as needed.
Manage inventory, ordering and stocking for our fully stocked kitchen and office supplies.
Ensure office cleanliness and general maintenance in partnership with property management.
Provide oversight and direction for food service, facilities, shared office equipment, mail service, runner service, employee and visitor access, and building & security management.
Champion a warm, welcoming and professional atmosphere in the office.
Setting up AV and assisting with audio visual needs.
Danone Nutricia Africa and Overseas, White Plains, NY, US September 2013 – April 2018
Global Food Company in healthy food through its four businesses: Fresh Dairy Products, Early Life Nutrition, Waters, and Medical Nutrition
Office Administrator & Management Assistant:
Ensure smooth running of the New Jersey office through:
Manages day-to-day calendars, including arranging meetings, conference calls, travel etc. Ensures timely and efficient changes (updates, additions & conflicts) in schedules and communication across key participants
Tracks, reports and processes quality performance issues for suppliers, works to eliminate supplier related quality issues for all materials.
Coordinates supplier management programs with cross functional HFS resources.
Coordinates and manages set up for meetings including scheduling meetings, confirmation of venue (conference rooms), compiling and distributing relevant information regarding call in, agendas, securing and assisting with AV set up, trouble-shooting & support, arranging catering, set up & clean-up of rooms, as necessary
Coordinates domestic and international travel and arranges itineraries for leaders, including air, hotel, and car, using standard corporate policies
Processes expense reports for identified leaders, purchase card reports and invoices per accounts payable procedures, in a timely manner.
Perform inventories report as required and work with IC to understand its accuracy.
Leads purchase order process, including ensuring purchase orders are in place, new vendor set up, and following up on unpaid or outstanding invoices.
Provides support for larger projects managed by others (assist with acquiring decks and content for power point presentations, budget tracking/ control, special ad hoc projects)
Supports with administration of large corporate meetings coordination (onsite and offsite) working with Corporate Travel and Events
Works independently and within a team on special nonrecurring and ongoing projects
Maintains filing system, including online systems. (i.e. Shared Network Drives)
Technical support (i.e. IT, software and hardware issues, phone and mobile phone troubleshooting, Create, edit or format technical manuals e.t.c)
Prepares agendas and attends onsite and offsite meetings, as necessary
Takes notes and distributes meeting minutes and presentations; must track action items and communicate status
Acts as an information source on departmental/business unit policies and procedures
Sorts and distributes mail and supports team with courier requirements; including coordinating larger Sample/Fed Ex shipments
Performs other duties, as assigned
Proficient in SAP
Human Resource Administration:
Monthly HR Reporting to Management in New Jersey Regional Office: This has led to transparency and accuracy in reporting to the regional office on evolution of full-time employees regarding their performance, training and recruitment.
Fostering Employee Work-life balance and productivity: Leave management of all employees to ensure business continuity during employee absences
Employee Welfare Activities: Ensuring that employees have welfare activities that promote their wellbeing such as health and wellness activities, CSR and employee teamwork activities which promote their motivation to work.
Revive Technology Limited March 2010 - April 2013
Technology Firm
Sales Officer:
Catered to Customer Needs
Resolved client complaints and answered inquiries as needed.
Drafted correspondence based on committees’ meeting outcomes and generated correspondence and reports to satisfy annual reporting requirements
Balanced receipts and log sheets at the close of each business day by verifying the accuracy of cash received and reconciling bank charges against the daily log
Maintained computer records of grants awarded to staff
Maintained office equipment and supply of general stationery, and ordered repairs and servicing of machinery as required
Answered department telephone in a polite and professional manner, directing calls where appropriate and taking and delivering accurate messages
Achievements:
Overhauled the office filing system to gain easier access to records and increase efficiency
Trained office staff in the use of this streamlined system.
Area of Expertise:
Competitive Intelligence.
Trained office staff in the use of this streamlined system.
Relationship Management.
Sales/Marketing Strategy
Event Planning.
Customer Service
Strategic Planning
Achievements:
Overhauled the office filing system to gain easier access to records and increase efficiency
Trained office staff in the use of this streamlined system
Professional Skills:
Leadership Skills gained and learnt through the Danone training on Way of Working
Personal Financial Management
Contact this candidate