Douglass Watts
San Antonio, TX 78222
*****************@*****.***
OBJECTIVE
Certified Medical Assistant with more than four years of experience in patient care; patient-focused empathetic caregiver with extensive knowledge in geriatric needs. I desire a position in a clinical setting. I consider myself to be a level-headed health professional who remains calm and effective in extremely difficult and stressful situations; strong belief in the importance of teamwork and support in patient care.
EDUCATION
Brightwood College San Antonio, Texas Associate of Applied Science May 2017
Brightwood College San Antonio, Texas Medical Assistant August 2016
Opelousas High School Opelousas, Louisiana
High School Diploma May 1990
PROFESSIONAL QUALIFICATIONS
Conduct and document patient assessments & procedures to include vital signs, EKG’s, etc.
Perform phlebotomy skills, as well as all CLIA Waived testing procedures.
Prepare biohazard specimens for transport in accordance to regulations.
Administer medications per Physician orders via oral, inhalation, topical, injections, etc.
Maintain proper clinical hygiene including sanitization, disinfection & sterilization.
Perform excellent communication and customer service skills.
Knowledgeable of insurance billing and coding procedures to include ICD-9/CPT coding.
Answer phones, schedule appointments, follow-ups, data entry, filing, etc.
AHA Healthcare Provider CPR/AED certified.
Experience in prepping a sterile field for minor to major medical procedures.
HIPAA EDI Standards
Red Cross CPR Certified
Computer/tech savvy
Adaptable
Compassionate
Committed team player
PROFESSIONAL EXPERIENCE
San Antonio New Step San Antonio, Tx
Medical Assistant June 2016- July 2020
• Perform front office clerical duties: answer phones, file paperwork, assist with scheduling appointments
• Prepare patients for medical examinations
• Asepsis technique, sterilize medical instruments, sterile gloving, change dressings.
• Shadow lead medical assistant to learn procedures associated with medical assisting
• Administered Intermuscular injection
• Conducted A1C tests
• Conducted Dermapace (Sanuwave) treatment
• Conducted Ultramist treatment
• Assist physician with examinations
Northside Independent School District San Antonio, Tx
Bus Driver Dec. 2013-June 2015
• Loaded and unloaded passengers safely to minimize risk of injury and dangerous conditions.
• Established and maintained excellent customer relationships.
• Reported all accidents, damage, and malfunctions involving company equipment to management.
• Completed basic maintenance such as minor repairs in order to keep vehicle neat and running properly.
• Submitted all required documentation in a timely manner.
• Attended and participated in all driver safety meetings.
DynCorp International
Movement Control Coordinator Aug. 2011-June 2013
• Determined the most cost-effective procedures and routes for shipment.
• Took corrective action in the case of accidents and delays minimize extra expenses.
• Managed shipment schedules to maximize productivity and cut costs.
• Communicated with dispatchers, warehouses, and customers regarding outgoing orders.
• Prioritized order security, accuracy, and on-time pickup and delivery.
• Conducted research on logistics operations, including literature reviews, interviews, and site visits.
• Gathered, logged and monitored all shipping data.
United States Army
Platoon Sergeant, Sergeant First Class Aug. 1991-Oct. 2011
• Established long-term customer relationships through prompt and courteous services.
• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
• Oversaw hiring and training of 40 new employees each quarter.
• Forecasted manpower requirements based on daily workload and company targets.
• Tracked time spent on assignments each day for productivity reporting.
• Maintained accurate stock records and schedules.
• Redirected shipments in-route in response to customer requests.
CERTIFICATIONS:
• Certified Medical Assistant (NRCMA) #139166
• First Aid Certified
• CPR Certified
• Heart Saver/AED Certified