Manager Sales

Darrell Oatis

**** ****** ***** ******, *** Vegas, NV 89147

702-***-**** • ****************@*****.*********:***********@*******.***

SUMMARY

Hardworking, friendly, and loyal individual who has ambition to succeed in any given environment. Extensive experience in customer service and sales with the readiness to learn more and willing to take on challenges that may arise.

PROFESSIONAL EXPERIENCE

HERTZ CORPORATION 2015 – 2020

Las Vegas, NV

Function Manager

• Trained and coached employees on customer service and sales.

• Handled customer complaint escalations.

• Assisted other managers and employees with day to day operations.

• Voted employee of the quarter twice in the last 2 years with company.

MOBILELINK 2012 – 2015

Las Vegas, NV

District Director

• Launched new markets in 4 states and overseen the recruitment of staff.

• Negotiated buyout for several locations and managed build outs for new stores.

• Hired and trained management teams throughout markets.

• In charge of inventory and cash handling.

• Helped create policies and procedures for company guidelines.

ACCESS WIRELESS 2010 – 2012

Las Vegas, NV

Director of Sales

• Supervised overall daily operations of several stores.

• Communicated changes effectively with sales team to ensure profitability.

EXPRESS AT&T 2007 – 2010

Las Vegas, NV

Manager

• Continued to meet sales performance and profitability guidelines.

• Maintained and completed weekly inventory at adequate levels to help employees meet quota.

• Received the Customer Excellence Award from Mayor Oscar Goodman.

Darrell Oatis Page Two

GSM WIRELESS 2002 - 2007

Las Vegas, NV

District Manager

• Excelled at meeting individual and team goals.

• Recruited and managed a high performing team by attending all mandatory training courses

and kept up to date on the rapid evolving technology.

• Executed procedures to ensure that the customer received the best service available.

Customer Service Representative

• Communicated effectively with upper management and other customer service representatives

to resolve customer questions and concerns.

• Gathered information from customers to make necessary changes to account.

• Successful in achieving monthly goals and creating a positive work environment.

TECHNICAL SKILLS

Microsoft Word, Excel, Power Point & Outlook, 10 key, Internet

EDUCATION

I received several awards and accommodations during my tour of duty and awarded a Honorable discharge 1996

United States Marine Corp

High School Diploma

Prentiss High School, Prentiss, MS

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