Restaurant Manager
Resume:
C O N T A C T
************@*****.***
42A Ajose Adeogun Street Victoria Island Lagos
P E R S O N A L D A T A
Date of Birth: 10th January 1987
Sex: Male
Marital Status: Single
KEY ACHIEVEMENT
From 2018- till date, I have championed the restoration and revamping of all
Underperforming restaurant at Grubbix Catering Services and currently at Pinnah Foods to become more profitable and a viable business investment. Also I introduced a more modern technique to the company operational procedure which made execution of task smooth, effective and result oriented as against the rather moribund an archaic model that was thitherto utilized
Ugoma Stanley
C U R R I C U L U M V I T A E
P R O F E S S I O N A L S U M M A R Y
Highly effective Food and Beverage Manager with almost 8 years of experience specializing in generating sales revenue increase, food and labor cost, staff development and maintaining excellent customer satisfaction, offering an array of skills in logical problem solving, fiscal budgeting, streamlining business operations, cross-functional collaboration and team management. Proven ability to oversee the launch of successful restaurants and event management. Track record of success in revamping underperforming restaurant to become a more profitable and viable business investment.
W O R K E X P E R I E N C E
Restaurant Manager 2019- till date
PINNAH FOODS (Yin Yang Express)
Achievement
Surpassed general profit margin of 2018 by 44.4% during annual sales report for the YYE brand.
Trained and mentor two (2) trainee manager and three (3) supervisors who later progressed to become major players in the organization
Increased sales margin at Headquarters by 41% by constantly exceeding monthly sales target through up-selling technique, bulk order generation and proliferation of corporate and private restaurant booking.
Recused beverage cost by 0.6% to bring this in line with budget
Food and Beverage Manager 2018 - 2019
Grubbix Catering Services, Lagos
Responsible for employee evaluation, training, and scheduling shift supervisors. My accomplishment include:
Restored profitability to WEMA Bank Cafe by consistently exceeding daily sales target with an increase of 114% from N70000 - N150000 by the utilization of upselling technique, flier outreach campaign and creating featured food and beverage program.
Trained and coached all departmental staff members on customer service skill, food and beverage knowledge, and health & safety standard.
Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations.
Redesigned menus and dining room layout; renegotiated contract teams with vendors/client/suppliers; halted rampant waste; and unified front and back of house staff to create a cohesive, cooperative team committed to premium guest service which resulted to optimum profitability of 20% in outdoor catering award of contract.
Event Planner and Event
2016- 2018
Decorator
Cake Influence and Bridal, Lagos
.
S K I L L S
Food Service Industry Knowledge
Excellent Customer Service Skills
Leadership Skills
Business Development Strategies
Budgeting & Cost Control
Strategic Marketing Skills
Teambuilding/Training/Supervision
Vendor/Inventory Management
Multi-outlet Operations
Turnaround Management
Profit & Growth Strategies
Restaurant & Kitchen Design
R E F E R E N C E S
Mr. Uwemedimo J. Bassey Managing Director Jo-Bas Laundry & Dry Cleaning Services 070******** 090********
Pastor Odinakachukwu
Emmanuel
Clergy
Prophetic Watch INT’L
Ministry
W O R K E X P E R I E N C E (Continued)
Teacher
2015 – 2016
National Youth Service Corp (N Y SC) Sokoto.
As a Teacher during Service my achievement includes:
Introduced wide range of different teaching technique that maintained effective internal communications to ensure that all student pass their exams.
Organized free extra-moral lesson for students in preparation for May-June WAEC examination
Assistant Examiner
West African Examination Council (WAEC) &
2015
National Examination Council (NECO).
Banquet Supervisor
2013-2016
Tastee Pot (Tastee Fried Chicken).
Admin /Clinic Assistant
2006-2007
Shepherd Agvet
Responsible for maintaining of equipment, feeding, exercising and grooming patient.
Also an assistance in surgical operation and clerical and administrative work.
Achievement
Single handily embarked on a targeted Customer Outreach campaign which led to increased Client base and 50% rise in veterinary product sells in a month.
E D U C A T I O N
B.sc Political Science (2:1 )
2008-2012
University of Nigeria, Nsukka
Senior School Certificate
1999-2005
Lagos State Model College Kankon, Badagry
First School Leaving Certificate
1993-1999
Loral International Nursery and Primary School
O T H E R C E R T I F I C A T I O N
Health & Safety Environment (HSE 1& 2 )
2016
AfriHUB University Mandatory IT
2012
Training
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