Business Development Manager

SENIOR PROJECT and BUSINESS DEVELOPMENT MANAGER

GIL G. MENDOZA

Phone: +63-927-***-****

Email: **********.*******@*******.***

Website: https://ph.linkedin.com/in/gilmendoza

Address: ** ****** **reet, Bankers Village, Antipolo City PROFESSIONAL CAREER HIGHLIGHTS

Passionate Business Solutions Innovator.

A detail-oriented Project Management Professional (PMP) with 8 years solid experience in driving projects and delivering utmost results. Thrives in complex or custom fit business solutions with quick return-on-investment (ROI). Delivering strategic approach in managing projects through implementing PMI or PMBOOK, PRINCE 2 and Black Belt 6Sigma and KAIZEN methodologies.

Trustworthy Business Development and Sales professional with 13 years of solid experience in delivering quotas, handling accounts, mentoring people, and building lasting business relationship. Most recently headed the business partner expansion project for RedDoorz Philippines. In this role, I delivered strong leadership and business knowledge in account management, project management, business development, pricing, e- commerce and property management for the following key account locations within the Philippines: North Luzon, South Luzon, Palawan, Western Visayas and Boracay Islands. Handled two PHP 500,000,000.00 project with a Philippine Nationwide business impact for Globe Telecommunication under contract with Vertere Global Solution. The highly technical project was delivered within budget, timeline, and scope.

A successful business consultant with proven portfolio in providing a full-scale business feasibility, franchising architecture, product lifecycle development using PMI, PRINCE 2, 6Sigma, KAIZEN, and ISO 22000 (Food Industry), ISO 15378:2006 (Pharmaceutical) standards and methodologies. Former mergers and acquisitions (M&A) project manager with experience in selling and acquiring businesses listed for public and private acquisition for private business owners in New Zealand, United States of America, Australia, South Africa, and the Philippines.

Licensed real estate salesperson with 13 years of successful project portfolio in selling, acquisition, leasing, and managing property. Provided full real estate project lifecycle and gained a global network of property developers, AAA contractors, suppliers, and investors.

PROFESSIONAL SKILL SET

PROJECT MANAGEMENT

PMI Standards, Change Management,

Agile, Waterfall Methodologies, ITIL,

Prince 2 Methodology, Cost, Timeline,

and Scope Control.

INFORMATION TECHNOLOGY (I.T.)

Web design and development, Solution

Architecture, MS Visio, MS Projects,

Matlab, Statistica 10, RATS, Basic

Programming, Logic, Scrum, Sprint

Planning and Assessment.

BUSINESS DEVELOPMENT

Sales, Business Communication,

Negotiation, Business Research, Price

Analysis and Entrepreneurship, Account

Management.

FINANCIAL MANAGEMENT

Problem Solving, Cost and Managerial

Accounting, Financial Statement Analysis,

P&L and Cashflow Projection, Trend

Analysis, Statistics.

REAL ESTATE

Leasing, Business Selling, Real Estate

Management, Demand Planning, Vendor

Management, Property Profitability,

SWOT Analysis.

BPO OPERATIONS MANAGEMENT

Total Quality Management, Production

Technology, Product and Service

Development, Call Centre/BPO, Incident

& Problem Management, Business

Continuity Management.

LICENSE AND CERTIFICATIONS

1. Philippine Registered Real Estate Salesperson (PRC Accreditation OR Number: 14900631A) 2. HLURB Registered Real Estate Salesperson (HLURB License Number 014497) 3. Mergers and Acquisition (M&A) Professional Certificate (LINK Business Brokerage International) 4. ITIL Foundation V3 Certified (Accenture Philippines) 5. Project Management Professional (PMP) Certified (Sellbytel Malaysia) 6. 6Sigma Black Belt Professional Certificate (Sellbytel Malaysia) PROFESSIONAL EXPERIENCE

REAL ESTATE SALESPERSON - PSM Real Estate Management Consulting

(Family Owned Business)

(PRC Real Estate Brokers License: 0015136)

Antipolo City, Philippines January 2007 – Present

● Applied PMI standards and methodologies into real estate projects

● Sold, acquired, leased, managed properties for 13 years.

● Drafted legal documents for property selling, acquiring, and lease.

● Conducted due diligence, CMAP, Tax Clearance, LRA verification of all real property documents.

● Resolved conflict, and escalations during the entire real estate project.

● Point person for communication between seller, buyer, bank officers, and other parties. REGIONAL PROPERTY MANAGEMENT HEAD (EXPANSIONS & NEW CITIES) – RedDoorz Philippines Makati City, Philippines June 2019 – January 2020

● Provided overall direction of the day-to-day property management for expansion and new cities with oversight responsibility for management of the properties within the geographic regions.

● Ensured all hotel partner acquisition under the expansion and new cities region are within the contracted scope, budget, and on-boarding timeline prior launching the RedDoorz global sales platform.

● Forecasted tourism demand, market trend, pricing per room night, monthly cash flow, and property profit scoring.

● Communicated with both hotel business partner, RedDoorz management committee on every escalation, contract agreement, change management and profit & lost (P&L) month end statements for every project.

● Designed and rolled-out business reporting templates and IT service management structure based from ITIL v3. PROJECT MANAGER FOR FRANCHSING – Independent Consultant

(Independent Contractor)

Antipolo City, Philippines October 2018 – May 2019

● Hired as a business consultant to create and design a business feasibility for franchising.

● Created and developed the entire business franchise for the following start-ups:

Potato Hub (reference: https://web.facebook.com/PotatoHubMNL/)

SaveMed Pharmacy (reference: https://web.facebook.com/savemedpharmacy/)

Julienne’s Fried Chicken (reference: https://web.facebook.com/JFCVictoria/)

● Created a strategic marketing plan, pricing, COGS and foot traffic study for all franchises.

● Handled fund sourcing for franchisees via bank loan, lending company, and private investor.

● Drafted legal business contracts for both franchisor and franchisee. SENIOR PROJECT MANAGER – Vertere Global Solutions Inc. Makati City, Philippines May 2018 – October 2018

(Contractual - Deployed to Globe Telecommunications)

● Spearheaded two I.T. projects for Globe Telecom Broadband Digital domain with a budget of PHP 500,000,000.

● Created a detailed project plan and solution plan that addressed the current roadblocks of the project and communicated clearly to all stakeholders and sponsors the milestones and challenges of the project and ensured that everyone was aligned every action step.

● Provided coaching and guidance to every project member that felt fatigue and intellectually drained towards the project. In this role, I also lead sprint meetings and adjusted the set-up into hybrid of Waterfall and Agile methodologies of Project Management according to PMBOOK.

● Refined project budget as needed to ensure timeliness and fiscal responsibility. MERGER & ACQUISITION PROJECT MANAGER– Link Business Brokerage Philippines Inc.

(Independent Contractor)

Pasig City, Philippines June 2017 – May 2018

● Exclusively listed a hundred million in Philippine pesos businesses for sale and was sold to its direct competitor.

● Exclusively listed 2 franchise businesses for sale.

● Conducted extensive due diligence for listed businesses prior for selling. Conducted business valuation and appraisal based from the Philippine Valuation Standards Manual. PROJECT MANAGER FOR I.T. SERVICE MANAGEMENT– Accenture Inc. Mandaluyong City, Philippines October 2016 – October 2017

● Overall mobilization lead, and solutions architect for the deployment of IT Service Management projects.

● Lead project stakeholder’s upper management meeting in discussion of SLA targets, and project actions items.

● Lead reporting automation using MS SQL, MS Excel (Macros), Tablue, and

● Handled major client escalations and ensured that expectation was re-aligned and met. PROJECT MANAGER- Sellbytel Malaysia

Kuala Lumpur, Malaysia October 2015 – September 2016

● Lead the HRIS projects under the Human Resource – Talent Acquisition group with a budget of MYR 5,000,000.00 that was delivered within budget, scope, and timeline.

● Lead the software development lifecycle (SDLC) and roll-out implementation of the in-house applicant tracking system

(ATS) for Sellybtell Malaysia using Agile and PRINCE 2 methodologies.

● Communicated and coached multinational project team members to deliver the HR project within timeline, scope, and budget despite the communication challenges and cultural differences. PROJECT MANAGER AND SOLUTIONS ARCHITECT - Courageous Trading Inc. Binondo, Manila City, Philippines January 2015 – September 2015

● Designed, mobilized, and rolled out human resource (HR) projects.

● Consulted on business area roadmap and was responsible for aligning technology roadmap for automation.

● Conducted training on "subliminal selling" and "passive selling" for the entire sales team. PROJECT MANAGEMENT HEAD CONSULTANT– Breakaway IT and Business Solutions Consulting Makati City, Philippines April 2013 – December 2014

● Spearheaded business projects for Built-Operate-Transfer (B.O.T.) with a budget of PHP 100,000,000.

● Conducted projects by using PMBOOK and PRINCE 2 methodologies depending on the project requirement per client.

● Conducted extensive feasibility studies on BPO businesses, PEZA ruling, and Offshore Outsourcing.

● Lead business meetings between clients, and Philippine government officials on the project deliverables. PROJECT MANAGEMENT TEAM LEAD – Teletech Customer Care Management Inc. Quezon City, Philippines September 2012 – April 2013

● Lead Talent Acquisition (T.A.) projects in software migration, user acceptance testing (UAT) of TALEO HRIS version 7 to version 12c for Teletech’s US Talent Acquisition group.

● Lead and mentored a team 12 FTE’s under the Talent Acquisition Development Group in 2 TTech sites.

● Conducted research on human performance, learning retention, effective training approach and job market trends.

● Clearly communicated problems and progress to the Site Director, Operations Manager and client upper management. PROJECT SPECIALIST (HR SPECIALIST II) – 24 HRPO Inc. Makati City, Philippines March 2012 – September 2012

● Provided overall account management and technical recruitment for APR Consulting in Diamond Bar, California.

● Handled candidates and accounts in the following industries: Telecommunications, Manufacturing, Automotive and Defense & Aerospace candidates with Top Secret Clearance for High Security Clearance job requisitions. BUSINESS DEVELOPMENT EXECUTIVE- Kaibigan Trading Inc. Manila City, Philippines January 2009 – January 2012

● Imported and Exported PHP 100,000,000 worth of agricultural products from Quingdao, China to the Philippines.

● Designed a marketing campaign and coordinated with vendors on advertising.

● Managed accounts in the Philippines, China, Malaysia, and Indonesia.

● Achieved monthly sales quota of 10 Million PHP for 2009, 2010 and 2011. YOUTH WORKER AND LIFE COACH – Christ Youth in Action (CYA) Quezon City, Philippines October 2007 – January 2009

(Independent Contractor)

● Provided online life coaching and youth empowerment seminars for CYA (Christ Youth in Action).

● Created https://webreakaway .com, an online platform for life coaching and self-esteem enhancement.

● Created https://raoulskitchen.wordpress.com/ for Professor Raul Roncal at the Ateneo De Manila University. EDUCATION

MASTER OF ARTS IN INDUSTRIAL PSYCHOLOGY – Mapua University Manila City, Philippines July 2015 – Present

(Candidate for Graduation with Latin Honors)

● Specialized in Applied Cognitive Psychology

● Specialized in Advance Statistics

● ANOVA, MANCOVA, Factor Analysis, Correlation, Canonical Correlations and Times Series Analysis BACHRLORS OF ARTS IN INDUSTRIAL PSYCHOLOGY – Mapua University Manila City, Philippines February 2012

● Specialized Cognitive Psychology

● Organizational Dynamics

BACHRLORS OF SCIENCE IN ENGINEERING MANAGEMENT – Mapua University Manila City, Philippines

● Specialized Production Technology

● Specialized in Total Quality Management (TQM)

● 50 Academic Units Remaining

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