Education
Southern Connecticut State University (SCSU), New Haven, CT, May 2021
Bachelor of Science: Major: Business Administration; Concentration: Management, Minor: Computer Science
RELATED EXPERIENCE
Management Intern Advance Auto Parts, Bridgeport, CT,
May 2018 – August 2018, May 2019 – July 2019
●Gained an understanding of dynamics in an aftermarket auto retailer
●Understood a store P&L
●Provide best in class customer service to DIY and professional customers
●Understand inventory management and in-store merchandising
●Analyzed data and leverage selling tools to grow sales and profit
●Build strong networks with leaders across the organization
●Develop leadership and influencing skills will working with the Store Manager and District Manager
●Interact with our top executive staff members for your final project presentation
Athletic Sales University of Toledo, Toledo, OH September 2017 – December 2017
●Build a positive relationship with new customers and maintain a relationship with existing customers to ensure a long-term partnership
●Help the Athletics Department achieve its annual attendance and revenue goals
●Politely work with customer high-pressure situations
●Make outgoing calls to generate new sales and attract new customers
●Provide efficient, accurate information regarding season tickets, individual tickets, & group outings
Customer Service Specialist Best Buy, Trumbull, CT October 2016 – April 2017
●Clean workstations
●Process orders
●Take coupons and scan correctly.
●Dispense correct change.
●Return unwanted items to shelves.
●Answer customer’s questions
Cashier Target Corporation, Trumbull, CT October 2015 – January 2016
●Responsible for taking money in the form of cash, check, credit card.
●Scan items.
●Guiding and solving queries for customers.
●Maintaining monthly, weekly, daily report of transactions
SKILLS
●Proficient in Microsoft Office: Word, Excel, PowerPoint