Account Manager, Software, looking for business analyst related role

Colin Gorham

Raleigh, NC *****.********@*****.*** 704-***-****

EDUCATION .

North Carolina State University College of Natural Resources Raleigh, NC May 2019 B.S. Sport Management, minor in Business Administration EXPERIENCE .

Prometheus Group, Raleigh, NC August 2019- Present Account Manager

● Manage all parts of the sales cycle including finding opportunities, client initiation, negotiating contracts, and serving as the central point of contact for both SaaS and perpetual opportunities

● Develop and deliver presentations and coordinate high-level functional product demonstrations to new and existing accounts, both remotely and face-to-face

● Establish and maintain key relationships with assigned customer accounts including business users, stakeholders, project managers, consultants, and information technology contacts

● Create business cases, ROI justification presentations, and develop proposals for presentations to stakeholders Business Development Representative

● Identify leads and advance qualified sales opportunities with prospective companies interested in Prometheus software solutions

● Perform daily prospecting & pipeline management for new business, as well as follow ups and maintenance of existing accounts

● Utilize Salesforce, LinkedIn Sales Navigator, and Hubspot to analyze, and optimize new and existing accounts

● Keeping current with industry knowledge in various SAP modules, IBM Maximo, JD Edwards Oracle, Primavera and more to effectively communicate with a prospect USA Baseball, Coordinator of Retail and Supply Chain,Cary, NC March 2019- August 2019

● Managed daily transactions from vendors, customers, and various teams ensuring accuracy and integrity of shipments at USA Baseball’s fulfillment center

● Coordinated and processed warehouse stock products by unloading, labeling and storing merchandise

● Analyzed and researched all discrepancies in inventory and tracking while performing sales reconciliation

● Operated the sale of merchandise worth $100,000 at USA Baseball East Championships in West Palm Beach, Florida and the Futures Series in Irvine, California TRI Sports, Intern,Raleigh, NC May 2018- July 2018

● Provided face-to-face customer service for over 1,000 customers, suppliers, vendors and sponsors

● Aided operations of a 21-acre outdoor sports facility for all sports leagues and other client rentals

● Troubleshooted daily problems and presented new business ideas

● Conducted research for various organizational projects utilizing Microsoft Office

● Assisted in planning and supervising special events relative to the long-term growth of the company NC State University Recreation, Facility Supervisor, Raleigh, NC November 2015- May 2018

● Oversaw daily operations of 350,000 square foot Carmichael Complex bringing in 9,000 patrons per day

● Delegated and supported the response staff during all medical and non-medical emergencies

● Upheld expectations of NCSU University Recreation including ethical reasoning, customer service, critical thinking, teamwork, and initiative professionalism

SKILLS AND CERTIFICATIONS .

American Red Cross First Aid CPR/AED Certified (2020) Proficient in Microsoft Office

Proficient in Salesforce, Hubspot, LinkedIn Sales Navigator Typing speed of 90 WPM

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