Education Program Coordinator & Communication Specialist

Kathryn Costa

Manchester, NH ***** • 603-***-****

*******@***********.***

Education Program Coordinator

** ***** ** ********** ** an educator and 5 years facilitating online learning experiences for adults. 15 years of experience managing website development and communication projects. Expertise in writing, training, and graphic design. Proven track record utilizing multiple platforms of delivery.

— Areas of Key Emphasis —

• Project Management

• Web Content Management

• Training and Development

• High-Impact Presentations

• Written Communications

• Graphic Design

• Web Conferencing

• Video & Audio Editing

• Microsoft Office

Professional Experience

Workshop Facilitator and Author

True North Arts, Manchester, NH

2015– Present

Provide subject matter expertise to deliver online training webinars and in-person programs. Design how-to videos, book, magazine articles, course references, learning tools, and presentations. Implement marketing strategies through e-mail newsletters, social media, blog and v-log posts and website.

Key Accomplishments:

Published author of “The Mandala Guidebook” and several articles for Cloth, Paper, Scissors, Zen Doodle Workshop, and Parable Magazines.

Host of a popular YouTube channel with 12k subscribers and top video with 196k views.

Program presenter at Kripalu Center for Yoga & Health, Omega Institute, One Spirit Learning Alliance and other venues.

Creatively used social media to host promotional events for book and product launches that included live and recorded video content and contests.

Student Testimonial:

“Kathryn brings exceptional skills to her teaching…creativity, leadership, presence, empathy and a deep knowledge of her subject matter make her classes unique, and of high value!” Lauri Ingram, Senior Director at CVS Health, Service Management

Web Content Specialist & Graphic Designer 2007 – 2017

Executive Secretary 2004 – 2007

Diocese of Manchester, Manchester, NH

Developed creative solutions for educational and marketing campaigns across multiple platforms from print to social media while overseeing editorial calendar, content creation, daily website maintenance and producing the biweekly email newsletter. Provided excellent administrative support for C-level executive.

Key Accomplishments:

Promoted to web content specialist and graphic designer based on performance, knowledge and hands-on experience.

Managed two website redesigns from concept creation through launch and worked in collaboration with stakeholders and agency partners to serve cross-functional departments with varied audiences, objectives and messaging.

Implemented highly effective email alert broadcast in collaboration with the Director of Public Policy to educate and drive engagement for constituents to take action on local legislative matters.

Streamlined the printed monthly newsletter and translated to a bi-weekly e-mail newsletter that drove connection with audiences.

Account Manager and Principal

Studio 9 Design

Steamboat Springs, CO

1999 – 2004

Served in a leadership capacity to deliver website projects to customers from concept through completion for customized content management systems for e-commerce retailers, local government and entrepreneurs within the tourist industry. Conducted research to have full understanding of client goals, objectives, market, demographics and competitors. Led projects from on-boarding through post-implementation.

Key Accomplishments:

Served as liaison between clients and in-house technical staff and agency partners to ensure on-time deliverables, budget and expectations were all met.

Developed and presented personalized training for clients, based on customized content.

**Additional experience as Adjunct Faculty in Computer Applications and High School Graphic Design Teacher

Education and Credentials

Bachelor of Arts in Computer Science and Business

Saint Anselm College, Manchester, NH

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