Sales Executive Customer Service
Resume:
DETAILS
**, *** ******, ******* *****,
PERUMBAKKAM,
CHENNAI, TAMILNADU – 600100.
- ************@*****.***
PROFILE
Father Name: MUTHUKUMARASAMY K
Date of Birth: 25-APR-1978
Gender: MALE
Marital Status: Unmarried
NATIONALITY: Indian
Languages Known:
TAMIL ( Read, Write, Speak )
ENGLISH ( Read, Write, Speak )
PERSONAL SKILLS
DECISIVE THINKER
COLLABORATIVE
PUNCTUAL
HARD WORKER
OPERATIONS
MANAGEMENT
SALES
CUSTOMER SERVICE
MAN MANAGEMENT
IMPLEMENTATION OF SOP
MAINTAINING VM NORMS
MYSTERY SHOPPING SCORES
LOYALTY PROGRAM DESK
CAREER OBJECTIVE
Seeking for a job to pursue a highly rewarding
career and healthy work environment where I can utilize my skills and knowledge efficiently for the organizational growth. CUSTOMER SERVICE
It’s the main heartbeat of any company that’s
responsible for smooth customer service, attaining to their needs, getting customer feedback and ultimately making the customer satisfied.
ACADEMIC QUALIFICATIONS
1998 -2001 BACHELOR OF BUSINESS ADMINISTRATION [B.B.A] FINANCE AND MARKETING
H.K.R.H College of Art and Science, Uthamapalayam, Theni District, Tamil Nadu.
[Affiliated to Madurai Kamraj University]
PROFESSIONAL EXPERIENCE
2013 – 2020 LIFESTYLE INTERNATIONAL PVT. LTD
[7 Years] Senior Customer Service Representative [Concept Operations] at LANDMARK GROUP in India
Locations - Vijaya Forum Mall, Vadapalani, Chennai
& Marina Mall, OMR, Chennai, TamilNadu, India.
Achieved the Daily Target – Private Label – CODE
FORMAL, UCLA, BOSSINI, FAME FOREVER & FORCA
Maintained the Section & Floor Fixtures clean &
hygiene
Maintained the Brand VM Standards
Done Replenishment for sold styles on daily basis, given Feedback about fast moving and slow moving
styles
Done stock inward and outward process
Delivered excellent customer service by MGD [MEET
GREET & DIRECT] for each customer.
SUBBIAH.M
DECLARATION
ACHIEVEMENTS
Best Senior CSR [Customer Service
Representative] for the period
September 2017, April 2018, Sep
2018 and November 2018.
Best Employee of the Year 2014 –
2015 at Lifestyle International Pvt.
Limited
Best Employee of the Month May
2014 at Lifestyle International Pvt.
EOSS Target achievement award for
the period July – August 2014 at
Lifestyle International Pvt.
I hereby declare that the information furnished above is true to the best of my knowledge.
Place: Chennai Yours Faithfully,
(SUBBIAH M)
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