Data Entry, Medical Receptionist, Customer Service

Jaida J. Irving

***-** ***** ******, *********** Gardens, New York 11434 347-***-****

Objective

To gain knowledge and experience in all aspects of health administration as I prepare to pursue my passion in this field in college.

Employment

Education Intern 01/20 – 05/20

The Safe Center LI Nassau County, New York

Responsibilities include conducting intimate partner violence/ rape presentations to high school and middle students throughout Nassau County; creating various keynote speech power-point presentations; filing/ clerical work; creating informational pamphlets; keeping with current issues/stories revolving around abuse; and creating an empathetic environment for clients to feel safe and comfortable.

Patient transport 11/18 – 01/20

New York Presbyterian- Weil Cornell New York, New York

Responsibilities include maintaining a warm and compassionate atmosphere while escorting patients to areas throughout the hospital; responding to patients’ needs and inquiries politely and promptly; spending quality time and building solid relationships with patients and their families; going above and beyond for patients to deliver superior customer service and ensure their comfort and safety at all times.

BCBGMaxazria Sales Associate 08/18 – 10/18

Bloomingdale’s New York, New York

Responsibilities include driving sales; providing exceptional customer service; adhering to and exceeding sales goals set by Store Management Team; engaging with customers by identifying needs, relaying product information and providing prompt assistance; maintaining and continually developing a personal clientele book; following up with customers; and participating in stock maintenance, floor changeovers, product transfers.

Nursing Resource Center (NRC) and Simulation

Lab Student Assistant 08/17 – 05/18

Barry University Miami, Florida

Responsibilities included helping with setting up and taking down of set-ups for lab and simulation activities, helping NRC and Simulation Staff with cleaning and maintenance of lab and simulation supplies and equipment, maintaining the orderliness of NRC and Simulation Lab and associated computer lab, performing inventory counts, stocking supply areas, monitoring inventory and replenishing as necessary, maintaining the organization of the NRC and Simulation lab supply inventory rooms, assisting with checking the equipment and supplies for usability, making copies, filing papers, drafting signs or other documents as assigned, running errands and conducting special projects as assigned.

Barista 03/17 – 05/18

Starbucks Corporation Miami, Florida

Responsibilities included crafting drinks, preparing orders, operating stock room, maintaining cash register, preparing store for daily operation and sales, providing excellent customer service, interacting with customers, stocking display items for purchase, refilling milk and condiment stations, and cleaning and operating coffee and other beverage machines.

Barista 01/14 – 08/16

Starbucks Corporation New York, New York

Responsibilities included crafting drinks, preparing orders, operating stock room, maintaining cash register, preparing store for daily operation and sales, providing excellent customer service, interacting with customers, stocking display items for purchase, refilling milk and condiment stations, and cleaning and operating coffee and other beverage machines.

Education

Hofstra University, Community Health Major, Current Student Hempstead, New York

Barry University, Pre-Nursing Program, 08/16 – 05/18 Miami, Florida

Benjamin Banneker Academy for Community Development Brooklyn, New York

QUALIFICATIONS & SKILLS

NORTHWELL HEALTH, CAREER DEVELOPMENT CERTIFICATION

References Available Upon Request.

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