Manager Marketing
Resume:
Michael R. Dekker
Grand Rapids, MI 49503 *******@****.****.***
www.linkedin.com/in/dekkermichaelr
Summary
I’m an aspiring management and operations specialist with experience in customer service, marketing, and event coordination.
Education
Bachelor’s in Business Administration Spring 2019
Seidman College of Business Grand Valley State University, Grand Rapids, MI Study Abroad: Zurich School of Management and Law, Zurich, Switzerland February - July 2018 Coursework: American Law, Brand Management, Organizational Design, Business in Emerging Markets, Strategic Management, Active Investment Management Erasmus Student Network (ESN) Member: supported and engaged in student exchange interactions Countries explored: Spain, Italy, Switzerland, the Netherlands, Ireland, the United Kingdom, Germany Delta Sigma Pi Professional Business Fraternity Joined Fall 2016 Vice President of Pledge Class Operations: scheduled pillar events, recorded meeting minutes Volunteering: served food to families through Kids Food Basket, Cancer Walk with Relay for Life Fundraising: sold Grand Rapids Griffins hockey tickets, organized restaurant fundraisers Professional Events: LinkedIn seminars, Career development events, Resume workshops Employment
Guest Services - 20 Monroe Live, Live Nation Entertainment, Grand Rapids, MI July 2019 - Current
● Providing venue information and directions to guests
● Coordinating ticket upgrades with the box office
● Communicating important information to security
● Assisting guests with problems/issues
● Controlling ticket access points throughout the venue Marketing / Event Coordination Intern, Tulip Time Festival, Holland, MI August 2018 - May 2019
● Vendor management (created application forms, coordinated arrival for events)
● Helped recruit and train hundreds of volunteers
● Acted as event host and manager for multiple +4,500 people events
● Assisted in the organization of multiple fundraising events Assistant Manager, Racquet Club of Ann Arbor, Ann Arbor, MI Summer 2017
● Supervised 25 lifeguards to ensure the safety of +2,000 club members
● Instructed emergency preparation; facilitated skills review and practice sessions
● Managed a 42-shift schedule for 25 part-time staff
● Ambassador of the Club, interacting with and problem solving for +2,000 members
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