Amr Osama Ahmed

Location : Cairo, Egypt

Telephone: +201*********

Mails : ade3jx@r.postjobfree.com

Career Objective

An IT professional with 16 years of exceptional track record in handling high-end IT projects with specific proficiency in Technical, architecting, technical support & presales for landscape solutions for some of the reputed entities in the region, seeking career with a dynamic organization to contribute accrued skills in achieving organizational objectives and charting a mutually beneficial growth path.

Profile

Professional Courses:

The level of knowledge in each system is (Business, Study, Train, and Implement)

ITIL V3 foundation

Certified SAP solution consultant

TADM 10,12,51,53

AU13,14,16 AIX

SM_100

BC 601

BIT 100

PROFESSIONAL Experience

SAP Egypt LLC (12/2016- present)

Premium Engagement Technical Quality manager

Responsible for 6 SAP Accounts

Supporting my customer through Premium Engagement services covering the SAP software across entire application lifecycle ensuring safeguarding & solution optimization

1-Egypt food

2-Edita

3-Almansour Automotive

4-Toshiba Alaraby

5-Electricity distribution Company Jordan

6-Tanzania Port Authority

SBM (IBM KSA) (7/2015 – 11/2016)

GCC The cooperation council for Arab states of the Gulf SAP Basis & Technical project manager

1-HW & Storage architecting and sizing for (ERP, BW & BOBJ) based on HANA over IBM Power

2-SAP ERP DEV, QAS & PRD installation

3-Upgrade current environment to EHP8

4-TSM configuration

5-SAPRouter deployment

KAPSARC (King Abdulaziz petroleum studies and research center)

SAP Basis team Lead

1-Open Golive check registration on SAP Market Place

2-Transport Requests (ERP, PI, SRM, GRC, Duet, BW)

3-RFCs (ERP, PI, SRM, GRC, Duet, BW)

4-Background Jobs scheduling (ERP, PI, SRM, GRC, Duet, BW)

5-Security Notes (RSECNOTE) (ERP, PI, SRM, GRC, Duet, BW)

6-SAP System Oracle Patching / Parameters (ERP, PI, SRM, GRC, Duet, BW)

7-PI PRD Monitoring in Solution Manager

8-BOE Monitoring in Solution Manager

9- SharePoint – Duet integration

Free Lancer

Ghazi Abbar Group (8/2014-5/2015)

IT Consultant

1IT Department restructure & deploying appropriate job discretion, tasks & salary scale

2IT Department Assets count, evaluation & replacing obsolete

3Team recruitment to handle the new infrastructure & ERP

4SAP Project Management (On-going)

5SAP implementer tender & selection

6Work streams formation for business process documentation

7Prepare RFQ for both ABBAR foods & Star Market new datacenters

7.1-HW solution to run SAP ERP, Mobility, Antivirus, Active directory & Microsoft exchange

7.2-Network design for 200 users over 3 floors

7.3-DataCenter building and equipping it with AC, Firefighting, weather control

King Abd-Alaziz University (1/2014 – 8/2014)

SAP technical team lead

8Responsible for user’s authorizations and security over SAP (ECC, EP ESS,MSS SRM, BO, PI & Solman)

9Monitoring the overall system performance

10Benchmarking the server operations to determine the peak periods

11Creating and adjusting new ways to implement the SAP user’s security referring to the company policies.

12Overall responsibility of the Landscape and interfacing with Non-SAP products

13Working on various SAP products (ERP,EP,SRM,BW,BOBJ,PI & SOLMAN)

14BOBJ Upgrade from 3.1 to 4.1

15System Homogenous copy for multiple instances

16Performance tuning over Z/OS,DB2 & SUSE Linux

Alkabli Trading (3/2013 – 11/2013)

SAP Technical Team lead and HW Solution architect

2.1- HW & Storage architecting and sizing for (ERP, EP,BW & BOBJ)

2.1 System installation on Windows 2008 OS using & Ms-Sql

2.2- Configure the transportation system

2.3- Create the authorization matrix

2.4- Configure the Arabic language & printers (Arabic reports & scripts)

2.5- Daily user issues (run time errors & enhancing performance & DB indexing)

2.6- Handling IT overall issues for network windows

Estisharat Information systems (4/2012 – 3/2013)

SAP Project manager & Basis consultant

International coating group Mido

3.1- Organizing the entire project

3·2- Developing strategies and procedures the SAP implementation

3·3- Developing and maintaining the time schedule for the implementation

3.4- Finalizing and managing the project scope, deadlines

3·5- Assigning and managing resources

3·6- Monitoring project progress on a weekly basis

3·7- Carrying out evaluations and analyses

3·8- Carrying out a formal review at the end of each phase

3·9- Clarifying open issues in good time

3·10- Reporting regularly to the review committee on the progress and status of the project

3·11- Representing the project internally and externally

3·12- Giving status updates to the whole project team

3.13-Configure the transportation system

3.14- Create the authorization matrix

3.15- Configure the Arabic language & printers (Arabic reports & scripts)

3.16- Daily user issues (run time errors & enhancing performance & DB indexing)

HP Egypt (1/2011-3/2012)

SAP Netweaver Technology Team leader

Projects:

1-Orange Switzerland

1.1-IT second level support on SAP & Non- SAP environments

1.2- Handling IT overall issues for network & outlook & windows

2-SUCO Suez Oil Company

2.1- Pre sales Activity for HP HW through architecting and sizing the required HW and solution design for ERP

2.1 System installation on Windows 2008 os using & Oracle11 g

2.2- Configure the transportation system

2.3- Create the authorization matrix

2.4- Configure the Arabic language & printers (Arabic reports & scripts)

2.5- Daily user issues (run time errors & enhancing performance & DB indexing)

2.6- Handling IT overall issues for network & outlook & windows

3-Oriantal Weavers

3.1- presales activities for HW & Storage through architecting and sizing the required HW for SAP ERP environment

4-Dixon Electronics UK

4.1- SAP HW & storage presales for sight migration from and building Disaster recovery solution

IBM EGYPT (11/2008-1/2011)

SAP Netweaver Technology Team Leader

SAP Projects:

1-Egyption National Railway (Technical Project manager)

1.1- Over All responsibility of the Landscape presales & solution architecting for SAP (ERP, BI, Portal & Solman) and interfaces with non-SAP ticketing and cargo systems

1.2- HW installation P servers (550,520),(DS8000) (SVC) & Network topology,VPN & Citrx

1.3- SAP technical Preparations for Netweaver components connectivity

1.4- Sizing SAP HW requisites for 2000 users

1.5- SAP IDES installation on windows

1.6- SAP Solman Installation

1.7- User basis Training

1.8- Dev, Qty, Prd installation over AIX 5.1 & Oracle10g

1.9- Follow up for technical requirements from other vendors (HW, SW)

1.10- Handling IT overall issues for network & outlook & windows

2-National river transportation company NRTC (AIX & Oracle) (Full Project. )

2.1- System installation on AIX os using IBM HACMP for High availability

2.2- Configure the transportation system

2.3- Create the authorization matrix

2.4- Configure the Arabic language & printers (Arabic reports & scripts)

2.5- Daily user issues (run time errors & enhancing performance & DB indexing)

3-Bavarian Auto Group BMW (Windows & SQL) (Prego live & system support)

3.1- Configure the Sap router

3.2- Configure the Transportation system

3.3- Reconfigure the Microsoft cluster with the SAP systems

3.4- Database Recovery Methodology and Implementation

3.5- Follow up for technical requirements from other vendors (HW, SW)

4- Juhayna food Ind. (Windows & SQL) (BI Middleware)

4.1- Configure the SAP middleware between ERP & BI systems

5-Petrobell (Performance tuning)

5.1- HW performance monitoring using IBM insight tools

6-Citadel Capital (Windows & SQL) (Disaster Recovery)

6.1- Disaster Recovery solution

6.2- Presales for HW, storage & network infrastructure for the DR Site

6.3- software preparations and deployment of SAP archived log shipping

7-Asec HO (AIX & Oracle) (System support)

7.1- Recreate of the authorization matrix

7.2- Insight report running and analysis

7.3- Saprouter installation on AIX

7.4- Reconfigure the BRtools for TIVOLI storage manager

7.5- Daily user issues (run time errors & enhancing performance & DB indexing)

8-Sphinx glass (Full Imp.)

8.1- Over All responsibility of the Landscape presales & solution architecting for SAP ERP

8.2- SAP IDES installation on windows

8.3- SAP Solman Installation

8.4- User basis Training

8.5- Dev,Qty,Prd installation over AIX 6.1 & Oracle 10 g

8.6- Follow up for technical requirements from other vendors (HW, SW)

9-Central Bank of Egypt

9.1- Over All responsibility of the Landscape presales & solution architecting for SAP ERP

10- Saudi Arabia Airlines

10.1- Technical Scope of Work for SAP & non SAP systems points of integration

10.2- Over All responsibility of the Landscape presales & solution architecting for SAP ERP

11-Vodafone EVO global Project

11.1- 3rd party application & communication with SAP systems

11.2- Office IT requirements (backup, printing & archiving)

11.3- Handling IT overall issues for network & outlook & windows

Company: CIC (2/2007-11/2008)

SAP Basis Consultant

Projects:

1-Amoun Pharma. (Windows & Oracle) (DEV system installation)

1.1- Overall responsibility of the Landscape

1.2- Solution manager Technical Section implementation

(CUA, Early watch, maintenance optimizer, central systems administration)

1.3- DEV installation on Solaris

2-Talaat Mostafa group (AIX & Oracle) (system support)

2.1- Profiles Maintenance

2.2- Database issues regarding Missing indexes

2.3- Daily user issues (Runtime errors)

3-Bonyan Real estate (Windows & SQL) (UAE) (BI, CRM, ERP, Solution Manager, Workflow full project)

3.1- ERP installation

3.2- CRM 2007 installation

3.3- Configure the transportation system

3.4- Create the authorization matrix

3.5- Configure the Arabic language & printers (Arabic reports & scripts)

3.6- Daily user issues (run time errors & enhancing performance)

3.7- SAProuter Installation

3.8- Solution manager Technical Section implementation

(CUA, Early watch, maintenance optimizer, central systems administration)

3.9- creating of Some MM, HR, FI workflows

4-Abyaar Real estate development (windows & Oracle) (UAE) (CRM, ERP, Portal, Solution Manager, workflow Full project)

4.1- ERP installation

4.2- CRM 2007 installation

4.3- Configure the transportation system

4.4- Create the authorization matrix

4.5- Configure the Arabic language & printers (Arabic reports & scripts)

4.6- Daily user issues (run time errors & enhancing performance)

4.7- SAProuter Installation

4.8- Solution manager Technical Section implementation

(CUA, Early watch, maintenance optimizer, central systems administration)

4.9- creating of Some MM, HR, FI workflows

4.10- Basis user training (SAPTECH, ADM100)

Company: Juhayna Food Industry (11/2005-11/2007)

SAP Administrator

Responsibilities:

17Responsible for user’s authorizations and security over SAP 4.7

18Migrating database from a unified operations server to a 3 system landscape

19Monitoring the overall system performance

20Self-study for SAP ERP 6 and SAP netweaver enterprise portal

21Benchmarking the server operations to determine the peak periods

22Upgrading the SAP router connection between SAP and Juhayna in order to have open channel between us in case of having problems.

23Implementing the B2B (Business to Business) communication technique between Juhayna and Tetrapak to process the purchasing orders.

24Creating and adjusting new ways to implement the SAP user’s security referring to the company policies.

25Users creation and authorities & basis configurations in Elmasryea (juhyna group member) SAP go life.

26Users creation and authorities & basis configurations in Elmarwa (juhayna group member) SAP go life.

27Overall responsibility of the Landscape and interfacing with Non-SAP products

Educational Qualification

School/college/

University

Degree

Year of passing

CGPA/

% marks

Sadat academy

MIS

2005

good

Personal Particulars

Communication Address : 13 Abd-Elnaser ST Elharam.

Date of Birth : 17/3/1984

Nationality : Egyptian

Languages Known : English (Excellent)

French (Fair)

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