Alona Honcharova
E-Mail ***********@*****.***
Phone number +971*********
Address UAE, Abu Dhabi
Date of birth 20.05.1993
Nationality Ukrainian
Marital status Single
PERSONAL CHARACTERISTICS
A dynamic, resourceful and hard-working person with excellent interpersonal skills, with ability to communicate concisely at all levels.
A self-starting employee who has lots of enthusiasm with the ability to bring high standards to the workplace. A quick leaner and easily-adaptable.
CAREER OBJECTIVE
Seeking a position as a Guest Relation/Receptionist/Sales Executive. Result oriented, innovative and analytical leader, having developed and implemented systems and progress for higher quality and customer service. In possession of superb communication skills as a key quality that has always assisted in building up rapport clients.
Aim is to develop a career in a fast moving environment, and is currently looking for a suitable position with a company that values passion, positivity, integrity and hard work.
EDUCATION
Bachelor of Education in Philology, English philologist /Teacher of English&German, Kirovograd Pedagogical University, Ukraine 2016.
Additional Qualification Certificates in Pedagogy, Methods of Foreign Language Teaching, New Ways of Foreign Language/Literature Teaching and Teachers Training Course.
Proficient in MS Office Suite (Word, Excel), Internet and Email Applications, Opera System.
PROFESSIONAL EXPERIENCE
January 2018 – August 2018
Yas Mall, Multibrand store Pantera
Abu Dhabi, OAE
Sales Executive
Key responsibilities:
Meet with potential clients to determine their needs
Stay up to date with the latest sales trends and best practices
Report to management team
Collect and analyze information and prepare data and sales reports
Stay current with trends and competitors to identify improvements or commend new products
June 2017 – December 2018
Arabstick Restaurant&Café
Abu Dhabi, OAE
Receptionist
Key responsibilities:
Greet customers as soon as they walk through the door
Provide patrons with accurate wait time estimates during busy periods
Maintain a neat, organized front-of-house environment
Seat guests and take initial drink orders as needed to ensure ideal speed of service
Assist with opening/closing tasks and side work as needed
Rotate seating between different stations to ensure even workloads for wait staff
Answer phones and schedule reservations with large parties
October 2016 – May 2017
Galleria Mall, Zara,
Poznan, Poland
Sales Executive
Key responsibilities:
Ensuring high levels of customer satisfaction through excellent sales service
Maintaining outstanding store condition and visual merchandising standards
Assist with the sales process by maintaining a fully stocked store
Actively greeting customers mainly maintaining helpful and respectful level of conversation
Usage of excellent communication skills with a friendly and professional manner
Promoting specific lines under the guidance of management
LANGUAGES
English – fluent
Russian – excellent
Ukrainian – native
Polish – basic