English Ms

CIRCULLAMVITAE

Keren

A-**HimgiriEnclave

ChanderVihar

NewDelhi-110041

ContactNo.:-706-***-****

Email:-*****.**********@*****.***

OBJECTIVE

Toworkwithleadingcompanyandtousemyanalyticalthinkingtothebestofmyabilitycombinedwith perseverance,soastocontributetoorganization’sgrowthandgoal,aswellastoattainmyprofessional goal.

PROFESSIONALQUALIFICATION:

PursuingBSc3rdyearfromIGNOU-HansrajCollege

ACADEMICQUALIFICATIONS:

Passed10thFromC.B.S.Eboardin2015

Passed12thFromC.B.S.Eboardin2017

HavecompletedBasisComputercoursewiththeCCCcertificationin2017

HavealsodonetheDiplomainFinancialAccountingwithGovt.certificationin2018 COMPUTERPROFICIENCYANDWORKINGKNOWLEDGE:

WorkingknowledgeofInternetandfamiliarwithMS-Word/MS-Excel/PowerPoint

WorkingknowledgeofTallyandE-WayBills

WorkingknowledgeofAmazonSellerBackend

WorkingknowledgeofE-CommerceWebsiteBackend

WorkingknowledgeofSalesandConsignments

WorkingknowledgeofthePre-lovedLuxuryProductslike,Gucci,Channel,Prada,Dior,LouisVuitton etc

TechknowledgeofCRMandsoftware’slikeZohoandShopify PROFESSIONALEXPERIENCE:

1.WorkedasHRcumOfficeAdministrative,computeroperator,usedtodoMailing,Drafting, Datahandling,DispatchcumreseptionistandasaCCEinAgniDevicesPvt.Ltd.From10th June,2017to26thJune,2018

JobResponsibilities

Handlingreceptionarea

Handlingbackofficeworksandkeepingdocumentsandprivatedatasafe

DataHandling

Handlingcustomersaswellasemployees’queries

MailingandDrafting

Assigningtaskstotheteamanddoingfollowforthesame

Managingalldataoftheorganizationstoredinofficesystem

Organizingorschedulingmeetingsandconferencecallsifrequired

Trainingnewemployees,recruitingnewemployeesthroughLinkedin

Maintainingattendanceandmakingsalariesoverexcel

Dispatchingtheordersandtrackingthesame

BillingandE-waybillsgeneration

Clericaljobslikemaintainingstationaryandorderingrequiredthingswhateverisneeded

Daytodayofficeactivities

2.WorkedasCRM cum OfficeAdministrativeaswellasE-CommerceExecutiveinSillage LivingLLPinan E-CommerceCompanyFrom1stJuly,2018to10thJuly2019 Jobresponsibilities

Handlingbackofficeworksandkeepingdocumentsandprivatedatasafe

DataHandling

Handlingcustomersaswellasemployees’queries

MailingandDrafting

Assigningtaskstotheteamanddoingfollowupsforthesame

Managingalldataoftheorganizationstoredinofficesystem

Organizingorschedulingmeetingsandconferencecallsifrequired

Trainingnewemployees,recruitingnewemployeesthroughLinkedin

Maintainingattendanceandmakingsalariesoverexcel

Dispatchingtheordersandtrackingthesame

ConfirmingtheCODorders

Clericaljobslikemaintainingstationaryandorderingrequiredthingswhateverisneeded

Daytodayofficeactivities

InE-Commercefield

WebsiteandAmazonoptimizationandanalyzation

Productlistings

Description,imagesandvideouploads

Bannersuploadsoverwebsite

Resolvingtheerrorsoccurringoverwebsiteaswellasamazon

Maintainingonlinesalesandreturnreportsdailyandmonthly

Researchingoncompetitivebrandsandcomparingforthesamewithourown 3.WorkingasCustomerCareRepresentativecumOfficeAdministrativeaswellasE-Commerce ExecutiveinCEEnterprisesPvt.Ltd.inanE-CommerceCompany,DealsinPre–Owned LuxuryProductsfrom16thJanuary2020to24thJuly2020

Jobresponsibilities

DataHandling

DaytoDayco-ordinationwiththeclientsthroughchats,emailsandphonecallstoreachupto theirsatisfaction

Resolvingtheerrorsandproblemsoftheclients

UpdatingCRMondailybasis

Operatingsalesandconsignments

ArrangingShootsfortheproducts

HandlingSocialMediaplatformquerieslikeInstagram,facebookandwhatsapp

Handlingonlinewebsitevisitors

Doingproductdetailinganddescription

FeedbackCallsanddataanalyzation

OrderConfirmation

Clericaljobslikemaintainingstationaryandorderingrequiredthingswhateverisneeded

Daytodayofficeactivities

Co-coordinatingwitheverydepartmentforproperworkflow SKILLS:

GoodCommunicationSkills,Havegoodinter-personalskills.

Easilynegotiatewithotherpeople,Quickleaner

Havehighlevelofpersuasiveness.

Canworkeffectivelyinteam,aswellasindividually.

PERSONALINFORMATION:

Father’sName :Mr.SukhbirSingh

MaritalStatus :Unmarried

Sex :Female

DateofBirth :21stJanuary2000

LanguageKnown :English,Hindi&Punjabi

Nationality :Indian

Strength : Confident,Positiveattitude,Hardworking,Punctuality,Goodlistenerand Quick

Learner.

Hobbies :InternetSurfing,ReadingBooks,ListeningReligiousMusic DECLARATION:

Iherebyinformyouthatallthestatementmadeabovearetruethebestofmyknowledgeandbelief.

(KEREN)

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