Employee Relations Social Media

JENNIFER BROWN

**********@*****.*** Chicago, IL 847-***-****

SUMMARY: Human Resources professional seeking a new role where I can leverage expertise in Program Management, Team Cultivation, Data Intelligence, Strategic Communications, Process Optimization, Benefits Administration, and Compliance. Looking to support key initiatives and engagement within a progressive organization.

EXPERIENCE: JONES LANG LASALLE 2017 to Present

Senior HR Project Coordinator Chicago, IL

• Lead on the transition process for JLL Business Partners and clients ensuring smooth on-boarding

• Worked with more than 200 incumbent resources for interview scheduling and offer presentation while employing system audits of all data

• Execute key analytics of company data through Excel Pivot Tables and Workday to evaluate process efficiencies and integrity of data

HR Service Consultant

• Proactively resolved Tier 1 and Tier 2 queries and transactions related to HR functions such as payroll, benefits and employee relations

• Demonstrated excellent interpersonal communication skills while effectively rectifying issues in a timely manner

• Collaborated with team members across multiple departments to implement Workday and ADP CAREERBUILDER 2016 to 2017

Talent Strategist (Contract) Chicago, IL

• Built an extensive knowledge of various industries to help source talent for retail, hospitality and transportation companies

• Consumed and translated client requirements for staffing in order to find the best people for roles

• Utilization of the core Career Builder screening questions, while adapting to the individuals and roles to absorb as much info as possible

• Strategically placed people with clients that were a great fit for the role and company. Fostered a positive experience for all parties through the process

• Developed skills in both project management and recruiting by proactively setting goals for hire deadlines within my network

LEADERONE FINANCIAL CORPORATION 2016

Client Care Specialist Chicago, IL

• Provided clients with timely status updates on their loan applications in an organized manner

• Executed marketing via social media platforms such as Facebook, Instagram, and Twitter.

• Ensured all customer documents were completed correctly and in compliance with policy FAY SERVICING, LLC 2012 to 2015

Staffing Coordinator/Production Support (2014 to 2015) Chicago, IL Executive Administrative Assistant (2012 to 2014)

• Worked with senior HR team members for orientation presentations

• Provided first level of candidate screening for hiring managers EDUCATION: UNIVERSITY OF KANSAS 2012

BA in General Studies - Concentration in Communications Lawrence, KS CONSORTIUM INSTITUTE OF MANAGEMENT &BUSINESS ANALYSIS 2011, Paderno Del Grappa, Italy

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