Front Desk, Customer Service

MMEJE OBIAGERI CHINWENDU

OBJECTIVES:

My background includes providing Customer Service support and administrative assistance for fast-paced reception areas. From greeting customers and accepting deliveries to handling paper work and processing payments.

PERSONAL DATA:

DATE OF BIRTH: 23rd Sept, 1988

SEX: FEMALE

L.G.A: EHIME MBANO

STATE OF ORIGIN: IMO

NATIONALITY: NIGERIA

MARITAL STATUS: SINGLE

E-MAIL: ***********@*****.***, *************@*****.***

PHONE NO: +234**********, 070********

CONTACT ADDRESS 123/125 Ojodu Abiodun Street, Ojodu Berger, Ikeja lagos State.

INSTITUTION ATTENDED WITH DATE:

Imo State University Owerri

B.Sc. Education/Economics: Second Class Honours

2006-2010

Girl’s High School Umuezeala Owerri

West African School Certificate (WAEC) 1996-2001

National Examination Council NECO) 1996-2001

National primary school

First School Leaving Certificate 1990-1996

COMPUTER SKILL:

Proficient in use of Microsoft word, Microsoft Access, Microsoft Excel and Internet

PERSONAL SKILLS

Excellent communication skills.

Creative thinking skills.

The patience and ability to engage customers in conversation.

Good sales ability.

Working knowledge of relevant computer software.

Excellent interpersonal and problem solving skills.

WORK EXPERIENCE:

* Delivering overarching front desk support, including scheduling, answering phone calls, resolving issues/complaints, checking visitors and maintaining visitor's log while driving the achievement of business goals in front desk support roles.

* Earning a reputation for quickly and decisively resolving customer complaints while ensuring their optimal comfort in reception areas and accommodating special requests.

* Courteously and respectively assisting a diverse customer base within high-volume, deadline deadline-driven offices

* Demonstrating proficiency in Microsoft Word, Excel, PowerPoint and Outlook; able to quickly pick up new technological programs and tools.

Paycom Nigeria Limited (OPERA MENU/OPAY) Till date

Customer Service Support/Telesales

77 Opebi Rd, Opebi

Lagos State.

Tel: 081*******

J’S UBAH LOGISTICS SERVICES 2017-2019

Block E 135, Ikota Shopping Complex

Lekki, by VGC, Lagos

Tel: 070********, 080********

E-mail: js ****@*****.***

NYSC:

Cornel Holy Child School.

An Sar UDeen Road. Badagry, Lagos State. 2012-2013.

REFEREES

1. OLORUNNISOLA OLUWATAYO.

Assistant General Manager,

Federal Airport Authority of Nigeria.

070********, 081********.

2. AKUBO SUNDAY

Supervisor (Customer Service/Telesales Dept)

Paycom Nigeria/Opay

080********.

3. JOHN OLUSHOLA JOSEPH.

Procurement Officer,

General Hospital, Badagry Lagos State.

080********. Tel: 081*******

Contact this candidate