Shayla F. McCorvey
**** ********** ****** 228-***-****
Dallas, TX 75243
********@*****.***
OBJECTIVE
: To obtain a position that will lead me to use my knowledge, skills and training as a leader.
Managing time effectively
Maintaining order and helping to resolve interpersonal conflicts
Giving and accepting clear directions
Capable of working in various settings
Excellent rapport with customer service
Collaborate well with colleagues and administration
EDUCATION:
University of South Alabama, Mobile AL
Graduate: Completed May 7, 2016
Bachelor of Arts in Interdisciplinary Studies
Education
E.M.T.
Health Services
Concentration in Human Services
Blessed Hands Healthcare, Forest Hill, TX
Certified Phlebotomist
American Heart Association /Basic Life Support (BLS) Certification
MEDCA
National Certified, CPT
WORK HISTORY
Integrated Resources (Contract/Temp Agency)
March 2020- July2020
Certified Phlebotomist II
Collect specimens according to established procedures. This includes, drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Venipuncture & capillary puncture
Blood collection and handling safety
Medical records review
Purity and potency of blood specimen
Perform verification of patient demographic info / initials including patient signature to verify tubes were labeled in their presence and that the name on the label is correct
Blessed Hands Mobile Healthcare (November 2018-Present/PRN)
Certified Phlebotomist
Venipuncture & capillary puncture
Blood collection and handling safety
Medical records review
Purity and potency of blood specimen
Order supplies
Blood and specimen storage
Patient and donor care
Quality assurance and controls
Label test tubes and log procedures
Follow policy and procedures
HIPPA
Disability Representative (July 2018- March 2020)
Sedgwick, Irving, TX
Assisted with claim determinations resulting in either approval or denial of non-complex claims
Determined benefits that were due and provided timely claim payments and/or adjustments for worker’s compensation, SSDI, and other disability subgroups
Effectively communicated with claimants on status and documentation needed to process claims.
Billing Specialist (June, 2017-July 2018)
Spectrum Call Center, Irving, TX
Working for Spectrum cable service as a billing rep.
Explaining brief bills with customers and establishing new cable, telephone, and internet service.
Canceling and making changes for guests on their existing account.
Acknowledging and responding to customers with rapid answers to answer questions that satisfy customer’s needs.
Assistant Teacher (November, 2016- May, 2017)
The Learning Tree of Autism School Moss Point, MS
Work with students in a classroom with Intellectual Disability/ Autism, medical, and behavioral challenges.
Guide and help them develop and maintain a quality of life expected by non-disabled members of their family and community.
Providing kids with a warm and loving environment with individualized, empirically validated services
Behaviorist Specialist (September, 2012- October, 2015)
Alta Pointe Mental Health System, Moss Point, MS
Assist consumers with daily activities and practice healthy issues
Assist consumers with medication and complete billing forms on each consumer.
Participating in group sessions with consumers to discuss their Basic Living Skills or any problems that they may encounter.
References
REFERENCES AVAILABLE UPON REQUEST