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Dallas, TX
August 02, 2020

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Shayla F. McCorvey

**** ********** ****** 228-***-****

Dallas, TX 75243


: To obtain a position that will lead me to use my knowledge, skills and training as a leader.

Managing time effectively

Maintaining order and helping to resolve interpersonal conflicts

Giving and accepting clear directions

Capable of working in various settings

Excellent rapport with customer service

Collaborate well with colleagues and administration


University of South Alabama, Mobile AL

Graduate: Completed May 7, 2016

Bachelor of Arts in Interdisciplinary Studies



Health Services

Concentration in Human Services

Blessed Hands Healthcare, Forest Hill, TX

Certified Phlebotomist

American Heart Association /Basic Life Support (BLS) Certification


National Certified, CPT


Integrated Resources (Contract/Temp Agency)

March 2020- July2020

Certified Phlebotomist II

Collect specimens according to established procedures. This includes, drug screens, biometric screening and insurance exams.

Administer oral solutions according to established training.

Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.

Venipuncture & capillary puncture

Blood collection and handling safety

Medical records review

Purity and potency of blood specimen

Perform verification of patient demographic info / initials including patient signature to verify tubes were labeled in their presence and that the name on the label is correct

Blessed Hands Mobile Healthcare (November 2018-Present/PRN)

Certified Phlebotomist

Venipuncture & capillary puncture

Blood collection and handling safety

Medical records review

Purity and potency of blood specimen

Order supplies

Blood and specimen storage

Patient and donor care

Quality assurance and controls

Label test tubes and log procedures

Follow policy and procedures


Disability Representative (July 2018- March 2020)

Sedgwick, Irving, TX

Assisted with claim determinations resulting in either approval or denial of non-complex claims

Determined benefits that were due and provided timely claim payments and/or adjustments for worker’s compensation, SSDI, and other disability subgroups

Effectively communicated with claimants on status and documentation needed to process claims.

Billing Specialist (June, 2017-July 2018)

Spectrum Call Center, Irving, TX

Working for Spectrum cable service as a billing rep.

Explaining brief bills with customers and establishing new cable, telephone, and internet service.

Canceling and making changes for guests on their existing account.

Acknowledging and responding to customers with rapid answers to answer questions that satisfy customer’s needs.

Assistant Teacher (November, 2016- May, 2017)

The Learning Tree of Autism School Moss Point, MS

Work with students in a classroom with Intellectual Disability/ Autism, medical, and behavioral challenges.

Guide and help them develop and maintain a quality of life expected by non-disabled members of their family and community.

Providing kids with a warm and loving environment with individualized, empirically validated services

Behaviorist Specialist (September, 2012- October, 2015)

Alta Pointe Mental Health System, Moss Point, MS

Assist consumers with daily activities and practice healthy issues

Assist consumers with medication and complete billing forms on each consumer.

Participating in group sessions with consumers to discuss their Basic Living Skills or any problems that they may encounter.



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