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Medical Assistant Customer Care

Union City, NJ, 07087
August 02, 2020

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**** **** ****, *** ***

West New York, New Jersey


Gilda Hernandez


Compassionate, detail-oriented and patient-focused professional seeking a position as a Medical Assistant in the Allied Healthcare field offering opportunities for growth and advancement.


Certified clinical medical assistant/Expires:2020/ National Association for medical certification

● Certificate:Certified phlebotomy technician

● Certificate: certified electrocardiograph (EKG) technician Highschool diploma/1999/University of the state of New York

● MAJOR: Academic preparation .

● HONOR Received: High School equivalency diploma. Professional experience

Medical assistant-patient care

● Provided top-rank patient care and service providing full-range of medical assistant functions. Take and record patient vital signs, perform phlebotomy procedures and Venipuncture,EKG testing and processing urinalysis,capillary collection, pathology, study and Application of medical law and ethics.

● Highly versed in 0SHA regulations, CDC guidelines, HIPPA, and American Red Cross; processes excellent knowledge and experience in medical terminology and patient communications.

Customer care and service

● Work Diligently in various environments and work places to provide excellent customer service to clients, patients and individuals entering facilities.

● Demonstrate excellent ability to understand The unique needs of individuals and provide tailored approaches to service; listen to clients and their needs to appropriately apply skills and assistance. Work history


● Union City, New Jersey

Certified clinical medical assistant/Dr. John green-clinic/2010-2011

● East Orange, New Jersey

Additional skills

● Patient intake/discharge; Microsoft office applications; bilingual-Spanish/English

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