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Service Customer

Location:
Kolkata, West Bengal, India
Salary:
25000
Posted:
August 01, 2020

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Resume:

DANIYA SHAKIR

**B Smith Lane Kolkata-****** 797-***-**** ade0p4@r.postjobfree.com

Skills

Strong written and verbal communication

Interpersonal skills

Customer oriented

Good listener

Ability to work under pressure

Fluency in English, Hindi and Bengali

Having the drive to lead and succeed

Education

Degree Board Year of Passing

Intermediate West Bengal board of H.S Education 2017 Matriculation Bihar Secondary Education Board 2015 Currently pursuing Bachelor’s degree from Swami Vivekananda Open University. Experience

INDIGO AIRLINES

CABIN CREW / 2019-2020

Daniya has worked as a Cabin Crew with INDIGO AIRLINES where her major responsibilities included safety and comfort of the passengers. Being well groomed and punctual were the key factors. Dealing with different types of passengers on a day to day basis, greeting them and selling them the refreshments as well as merchandise on board consisted major part of her work. She was a trained first aider and was also trained for other emergencies like fire fighting and evacuation. The ability to do tasks in a time bound environment while making sure the customers have a delightful experience with the company was what her work was. It also included handling different types of passengers like corporate, old age and parents with infants with care and provide them with the best service because service makes a company stand out . She was trained for a military level precision. 2

MISSIONARIES OF CHARITY

Volunteer / 2018

Daniya has volunteered with Missionaries of Charity by Mother Teresa, an NGO, where she aided in running summer and winter school for disabled and homeless children. Her work included spending time with them, feeding and teaching them and also providing them with all the love.

BHUMI

Volunteer / 2017

Daniya has volunteered with BHUMI, and NGO where she used to teach soft skills like effective communication, team work and adaptability by playing various activities with the underprivileged children.

Awards and Acknowledgements

Certificates

Daniya has received the most enthusiastic volunteer of BHUMI award. She has received passenger appreciation letters in INDIGO AIRLINES. Personal details

NAME: Daniya Shakir

ADDRESS: 18 B Smith Lane Kolkata 700013

DATE OF BIRTH: 02/04/2000

NATIONALITY: Indian

GENDER: Female



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