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Service Representative Customer

Location:
Asan Sur, Pangasinan, Philippines
Salary:
1400
Posted:
August 01, 2020

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Resume:

BEATRIX Y. ENRIQUEZ

*** ********* ***** **********

ade0cd@r.postjobfree.com

091********

CAREER OBJECTIVE

To obtain a full time position in an organization which professional working environment and enables me to develop my skills while Meeting Corporation’s goal.

WORK EXPERIENCE

Infocom technologies

Customer service representative/ Process Associate

February 09 2018 to april 09 2019

Products and services department ( 4 months)

Billing department ( 5 months)

Technical department ( 3 months)

Sagip / Offboard department ( 2 months)

Duties and Responsibilities:

Answer call and respond to email

Handle customer inquiries both telephonically and by email

Research required information using available resources

Manage and resolve customer issues

Enter new customer information

Identify and escalate priority issues

Follow up customer calls if necessary

Document all call information according to standard operating procedures

Route call to appropriate resource

PERONAL SKILLS

Proficient in Microsoft office productivity tools (word and outlook)

Has a god grasping power ability and can work under pressure

Team player, goal oriented, self-driven and self-motivated, dedicated and hard working

EDUCATIONAL ATTAINMENT

TERTIARY LEVEL ( Urdaneta City University )

Bachelor of science in criminology ( 2011-2017 )

SECONDARY LEVEL ( Our Lady of Mount Carmel Academy 2007-2011)

PERSONAL DATA

Date of birth: August 19 1995

Age: 23

Place of birth: Agoo La Union

Height: 5’4

Father: Raul Enriquez

Mother: Julieta Enriquez

Religion: Roman Catholic

Sex: female

Civil Status: Single

CHARACTER REFERENCES

Joselito Diwa

Supervisor ( infocom technologies )

090********

Mark Abadiano

Supervisor ( infocom technologies )

096********

Kate Daniel Rocamora

Call center agent ( infocom technologies )

094********



Contact this candidate