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Manager Assistant

Location:
Chennai, Tamil Nadu, India
Posted:
August 02, 2020

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Resume:

CURRICULUM VITAE

N.SELLADURAI

*/****, *** ****** *****,

Bethel Nagar, Injambakkam

Chennai-600041

Mobile: +919*********

Email: ade00e@r.postjobfree.com

OBJECTIVE:

Key positions is to best utilize my expertise in analysis, organizational development, complex reporting, team leadership, communication and facilitation; wherein a results-focused approach would add value to a business and team.

SUMMARY OF QULIFICATIONS:

Background encompasses extensive professional experience in Food Service Management in the following key positions of responsibility: General Manager; Assistant Manager; Shift Leader; Training manager, Crew.

Strengths: Proven leadership/managerial abilities (able to motivate personnel to reach desired objectives); communication/interpersonal skills (able to develop positive relationships with customers and employees); highly skilled at problem identification/problem resolution; results-oriented.

Excellent knowledge in the customer service areas of restaurant.

Strong rapport with customers, extensive skills in management, very professional and reliable person.

Expertise in planning, marketing, cost analysis, expense control, staffing, training and quality management.

Powerful leadership skills and strong ability to manage and motivate staff.

Track record of success reducing costs and increasing revenues.

KEY SKILLS:

Front- & Back-of- Operations

Cost Controls

Teambuilding/Training/Supervision

Safety/Sanitation/Quality Controls

Inventory Management

Strong people development skills

Local Store Marketing

Staff requirement and new join training

Guest Service Excellence

Strategic Marketing & Sales

P&L Management

Profit & Growth Strategies

Excellent with situational leadership

Above average analytical and problem solving skills

Social contribution in society with the brand image

PROFESSIONAL EXPERIENCE:

DOMINO’S PIZZA INDIA LTD (JUBLIANT FOOD WORKS)

(Sep-2005 – Till Date)

Restaurant General Manager Jan 2010- Present

Senior Assistant Manager, Apr 2009 - Dec2010

Assistant Manager, Jul 2008 - Apr 2009

Associate Manager, Jan 2008 - Jul 2008

Training Manager, Apr 2007 - Jan 2008

Crew Member, Jul 2006 - Apr 2007

RESTURANT GENERAL MANAGER:

Manage all aspects of food service operations

New store opening, Hire, train, motivate, supervise, evaluate, schedule.

Maintain excellent customer service by stressing "the customer comes first" in all weekly employee meetings.

Reduced Food Waste Costs by taking the necessary steps

Promoted from Crew member to Shift Leader, to Assistant Manager, to General Manager based on exemplary job performance.

Motivational team briefing to all staffs.

Monitoring the inventory on daily basis .

Controlled cost, wastage and maintained high standard of hygiene

Organizing LSM events & ODC.

Interacting with customers.

Corporate visits.

Motivational team briefing.

Checking of product qualities.

Created new ideas in the source of SANKALP and that idea made more profit to organization

During corporate Visit made a tie of coupon base(no cash) and got a successful result

Social Contribution with a brand image

ASSISTANT MANGER:

Responsibilities include: Coordinating management of staff, hiring, training, and employee development, supervising and training employees in daily job duties, managing cost controls for food and labor, expense budgets, and quality control.

Assist General Manager with all restaurant operations, including customer service, wait staff and kitchen supervision, ensuring food and beverage quality, opening/closing, scheduling, and overall management.

Engage in training management personnel in operations and supervision.

Controlled store food cost by making proper indent and monitoring wastages of ingredients.

Making P&L reports weekly & Monthly reports for the store

Performed marketing, sales, advertising, and customer service

ASSOCIATE MANAGER:

.

Primary responsibilities included managing day-to-day operations and payroll, maintaining excellent working relationships with local community, police and citizens, ordering food, beverages and supplies, and maintaining strong relationships with vendors.

Monitored food cost budgets, menu specials, and cost controls.

Assisted in marketing and merchandising of restaurant services.

Recommended effective marketing strategies to expand market presence and increase revenues and profitability.

Achieved the outlets highest sales twice in the same year.

Took care of store food cost and indent.

Handling store operations and staff welfare with great importance.

.

SHAN ROYAL

Undergone a industrial exposure in Food & Beverage Production) Department in SHANROYAL from 27.1.2005 to 26.4.2005

AWARDS AND ACHIEVEMENT:

“RETAIL MENTOR OF THE YEAR”- REGIONAL WINNER’ (12.12.2012)

Trophy and Certificate in Restaurants & Multiplexes Category at the TRRAIN RETAIL AWARDS:

DOMINO’S SANKALP AWARD (2011) Best of creating new Ideas

BEST PRACTICE AWARD EQUAL OPPRTUNITY EMPLOYER –Regional Winner (2011)

WINNER OF CEO CHALLENGE(highest sale compare to last year ) for year 2010 and 2011

LAC CLUB AWARD winner for 2011,2012, 2013

SERVICE AWARD 5 YEAR Experience

BEST REGIONAL TRAINING ACE award got twice, 100% scored for the training audit first time in Dominos India

INDUSTRIAL VISITS :

Taj Coromandel - Chennai

Park Sheraton - Chennai

Taj Connemara - Chennai

Le Royal Meridian - Chennai

EDUCATION QULIFICATION:

Advance Diploma In Catering and Hotel Management in SISI GOVT OF INDIA Chennai

BBA in MADRAS UNIVERSITY Chennai

Diploma in Computer Application Chennai

Now Doing 2nd year MBA in (operation management) MADRAS UNIVERSITY Chennai

TECHNICAL SKILLS:

Hands on in MS Office and Internet, Windows

STRENGTHS:

Positive attitude

Learn and do” concept

Don’t give up until success

Respecting the people.

Punctuality

PERSONAL INFORMATION:

Date of Birth : 26-June-1983

Gender : Male

Father name : Narayanaswamy

Mother tongue : Tamil

Age : 33

Nationality : Indian

Marital Status : Married

Languages Known : Tamil, English

DECLARATION:

I do hereby declare that the particulars of information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.

PLACE: CHENNAI THANKS AND REGARDS

DATE: (N.SELLADURAI)



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