Quenecia (Q) Bentley

St. Louis, MO

addzzy@r.postjobfree.com

314-***-****

SUMMARY

Motivated MBA graduate with 4+ years of experience providing excellent administrative and relationship building services seeking entry into finance industry and mortgage loan processing. Deep passion for providing customers with exceptional service. Core commitment that ensures data integrity and adherence to set policies and regulations. Experience in preparing and structuring confidential files for secure storage. Expert in MS Word, MS Excel and MS Outlook. Quickly learns new operational systems.

EDUCATION AND TRAINING

KELLER GRADUATE SCHOOL OF MANAGEMENT - Chicago, IL Apr 2016

MBA: Business Administration

Study Abroad: Paris and London

RELEVANT EXPERIENCE

EVENTS STAFFING BY CHOICE - New York, NY Sep 2016 – Nov 2019

Registration Associate

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Provided excellent service and attention to customers. Recognized by management for providing exceptional customer service.

UNIQLO – New York, NY Nov 2018 – Jan 2019

Customer Service Representative (Seasonal)

Processed new orders that had multiple steps into the internal network system. Ensured the accuracy of data and acted as the expert for the order processing flow (system and processes). Computed mathematical calculations related to order processing, delivery times, and freight. Maintained files according to the standard operating procedure. Used Salesforce to track complaints. Investigate orders to approve or deny credit authorization requests.

LOUIS VUITTON STORES INC. USA - New York, NY Aug 2017 – Dec 2018

HR Clerk

Responded to questions and concerns of new hires. Prepared and structured employee files to securely store HR and payroll documents. Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol. Reviewed employee time sheets for accuracy and maintained accurate records in the company system.

RANDSTAD - Secaucus, NJ Nov 2016 – Oct 2017

Quality Control Coordinator

Production Control Specialist

Compiled financial services data in Microsoft Excel, Word and SharePoint. Planned, verified, and tracked shipments to meet deadlines. Managed, scheduled, and coordinated multiple accounts to increase profitability.

NATIONAL ARCHIVES AND RECORDS ADMINISTRATION - St. Louis, MO Jun 2014 – Aug 2016

Archives Technician

Monitored data network to release files and communicated with procurement to obtain archives. Reviewed, scanned, and analyzed records to administer requests.

ADDITIONAL WORK EXPERIENCE

FINISH LINE

Hazelwood, MO

Assistant Store Manager

Sep 2013 – May 2014

MACY’S

Bridgeton, MO

Customer Service Representative

Jun 2012 – Sep 2013

MARSHALLS

Florissant, MO

Sales Associate (Sportswear & Layaway)

Oct 2011 – Jun 2012

T.J. MAXX

Madison, AL

Sales Associate (Jewelry & Layaway

Mar 2011 – Aug 2011

DILLARD’S

Huntsville, AL

Sales Associate

Aug 2010 – Mar 2011

Contact this candidate