Customer Service Representative

Career Portfolio provided by Nexxt

Lawrence Boykin

Customer Service Representative

Dayton, OH 45405

Job Function: Customer Service, Information

Technology, Media & Communication

Highest Education: High School Diploma

Portfolio: https://www.nexxt.com/p/6B10C2A4-261F-40F2-AB19-2AFE1DD7E1A5 Career Summary

I have about 6 years as a Customer Service Representative and I'm very interested in becoming an Entry-Level Sales Insurance Agent. I'm computer literate and have worked with Microsoft Word. Also 3 years of combined experience in map reading. routing and dispatching of delivery drivers that I could put to good use as a Transportation Coordinator in the Freight industry! I just need training on the general Dispatcher software used by the majority of freight and trucking companies and I will be excellent as a Transportation Coordinator in the industry. Work Experience

Communicator

Infocision Management Corporation, Dayton, OH

Dec '17 - Sep '19 (1 Year, 9 Months)

I boosted sales making out bound calls for Comcast's Promotions Dept to customers about upgrading their services. Trained in overcoming objections and rebuttals to promote company products and sell upgraded services to current customers.

Dishwasher

Bar Louie, Beavercreek, OH

Feb '17 - Oct '17 (8 Months)

Bar Louie Designation: Dishwasher, 02/13/17 - 10/20/17 Role: As a superior Dishwasher I kept all pots, pans, plateware, eating utensils and all other instruments for cooking clean and ready to use for the duration of the shift, along with any janitorial work in the building. I also did some food prep. Dishwasher

McCormick & Schmick's, Beavercreek, OH

Mar '16 - Nov '16 (9 Months)

4429 Cedar Park Dr. Beavercreek, Ohio

45440

Designation: Dishwasher

Role: My role here was performed as expertly as my following employment at Bar Louie. 9 years gathered experience as a

Dishwasher.

Phone: 937-***-****

Lawrence Boykin

Generalist

Sinclair Community College Bookstore, Dayton, OH

Jul '14 - Aug '15 (1 Year, 1 Month)

Role: Sinclair Community College Bookstore Designation: Generalist, 07/14/2014 - 08/21/2015 Role: I loaded and unloaded products from the trucks on the dock. I took the products upstairs to the Sinclair College Bookstore. I placed pricetags and security stickers on the products. I stocked all the shelves in the bookstore with the products. I assisted every customer that came in the bookstore with information or pointing them in the right direction. Executive Cleaners & Laundry

Sleeve Press Machine

Jan '14 - Jul '14 (6 Months)

Executive Cleaners & Laundry Designation: Shirt Presser, 01/06/2014 - 07/17/2014 Role: With the skills I learned I operated the (Sleever) Sleeve Press Machine, Cuff-Collar Press Machine and Double Buck Shirt Press Machine. Beautifully pressed, quality work with every shirt. FIELD OF INTEREST Customer Service Representative Sales Representative Associate Advisor Administrative Assistant Education

High School Diploma (COMPLETED '94)

Sunrise Center High School Equivalently Program, Dayton, OH Mar '94 - May '94

G.E.D. Sunrise Center High School Equivalently Program. 1994 Skills

Sales

(Intermediate) 1 to 2 Years

Receptionist

(Novice) 0 to 1 Year

Drivers

(Expert) 3 to 4 Years

Customer Service Representative

(Advanced) More than 10 Years

Customer Service Representative

(Expert) 9 to 10 Year

Customer Service

(Expert) More than 10 Years

Associate

(Advanced) 9 to 10 Year

Lawrence Boykin

Administrative Assistant

(Intermediate) 1 to 2 Years

Dispatching

(Intermediate) 1 to 2 Years

Security

(Novice) 0 to 1 Year

Cooking

(Novice) 0 to 1 Year

Retail Sales

(Novice) 0 to 1 Year

Dispatcher

(Novice) 0 to 1 Year

Training

(Novice) 0 to 1 Year

Word

(Novice) 0 to 1 Year

Shirt Presser

(Intermediate) 0 to 1 Year

With the skills I learned I operated the (Sleever) Sleeve Press Machine, Cuff-Collar Press Machine and Double Buck Shirt Press Machine. Beautifully pressed, quality work with every shirt. Implant Training Executive Cleaners & Laundry: Trained on Sleeve Press Machine, Cuff-Collar Press Machine and Double Buck Shirt Press Machine. Social Media & Personal Websites

LinkedIn : (https://www.linkedin.com/in/lawrence-boykin- b71850145?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3Bb254X7myStCiJQu7aPQQh Q%3D%3D)

LinkedIn Profile : (https://www.linkedin.com/in/lawrence-boykin- b71850145?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BCC1LPJoGSTy2mDgMMwN eqw%3D%3D)

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