RESUME
Krupa Zora
Calgary, AB
Cell : +1-825-***-****
E-mail : addyx9@r.postjobfree.com
SUMMARY
A highly enthusiastic and self-motivated person who consistently meets and exceeds productivity goals and is always ready for new challenges and believe in providing satisfactory work. I am comfortable with any shift of work and ready to work 7 days in a week. Maintain high level of professionalism and efficiency to reduce client dissatisfaction.
SKILLS
Outstanding communication ability
Strong computer knowledge
Attention to details
Leadership
Ability to assist multiple customer at one time
Strong organizational skill
Customer friendly
Excellent inter personal skill
Problem solving skills
Ability to stay calm in stressful and emergency conditions
Perfect in maintain client’s records
Expert in taking accurate decisions
Always ready for new tasks
Highly comfortable in team work
Strong organizational skills
EMPLOYMENT EXPERIENCE
1)part time job as ‘Administrative assistant’ in ‘Shoppers stop’ clothing store at Alpha mall, India
[January 2017- November 2017]
Duties-
Communication with customers and familiarized them with new arrival
Maintain inventories, handle supplies and shortages
Enhance sale rates of store
Sole store related conflicts
Compile data, statistics
Solve customer’s queries and guide them in proper selection
Handle payment area
Maintain store neat and clean
Arrange clothes in beginning and end of every shift
2) Part time job as a ‘Dental receptionist and Dental assistant’ at Smile Design Dental Care Hospital, India
[December 2017- October 2018]
Duties-
Greet the patients
Communicate with patients
Maintain patients record
Schedule patients’ appointments
Remind them their appointments by calls and text message
Fill up feedback form
Arrange dental instruments
Assist the dentist
Fill up case history
Respond to patient questions
Maintain clean healthy waiting area
Dental billing for patients
3)Full time job as a ‘Medical Analyst’ at Medusind Solutions PVT LTD. India
[December 2018- June 2019]
Duties-
Communicate with clients of United States by voice calls and Emails
Fulfil the requirements of clients such as billing, dental insurance and dental solutions.
Data entry
Verification of products
Validation of multifarious medical products
Coding
Maintain work record and weekly work chart on MS office
Attend monthly meeting with managers of different 4 branches of Medusind in India
Attend web meetings with managers of United States branch
Maintain client satisfaction
Maintain customer record
Currently I am studying medical laboratory technology at SAIT.
EDUCATION
Ahmedabad Dental College and Hospital
Bachelor of Dental Surgery
Ahmedabad, India
CURRENT EDUCATION
Medical laboratory technology
Southern Alberta Institute of Technology