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Sales Manager

Location:
New York City, NY
Posted:
June 19, 2020

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David McDonnell

*** **** **** ******, *** 71 New York, NY 10024

Contact: 917-***-****, E-Mail: addxar@r.postjobfree.com LinkedIn: www.linkedin.com/pub/david-mcdonnell/1/381/b87/ Driven, Compassionate, Goal Oriented Leader

A multifaceted professional with over 30 years of experience in improving processes, implementing significant cost savings initiatives, directing cross-functional teams to deliver successful outcomes that consistently exceed management expectations. Adaptable and transformational ability to work independently with dedication to provide comprehensive operational support to enhance business growth. Meticulous managerial handling skill with effective proactive skills to shape and achieve the desired goals. Exceptional communication, presentation & interpersonal skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner. Proven record of success in utilizing the excellent client management skills to boost incremental revenue. Competent in developing strategies to combine and optimize internal and external talent, resources and products.

~ Highly skilled and accomplished Business & AccountsProfessional~

~High Stakes Decision Maker Visionary Strategist Growth Hacker Operational Excellence~ Skill Areas: Operations Management International Payment Processing Risk Management Foreign Exchange E-Commerce Sales Training Trade Show Management Customer Events Management Business Development Product Development Client Relationships Global Communications Internet InfrastructureProject Management Disaster Recovery Quality Assurance Systems ArchitectureIntegration Testing Communications Systems Outsourcing Vendor Management Data Storage Best Practices Start Ups Pricing Contract Partner Negotiations ERP SaaS eCommerce Systems Data Analytics PROFESSIONAL EXPERIENCE

DJM CONSULTING, NEW YORK, NY (NOV 2019 TO PRESENT) PRINCIPAL CONSULTANT

Responsible for consulting with the Merchants to provide Corporate Compliance and Monitoring Programs, Provide Advise on Payment Processing Operations and available Solutions, in all areas and aspects of International Payment Processing.

FIRST DATA – FISERV, JERSEY CITY, NJ (APR 2019 TO OCT 2019) Senior Account Executive

First Data is now Fiserv. It specializes in creating a global leader in payments and financial technology, serving thousands of financial institutions and millions of merchants and businesses in more than 100 countries.

Lead the North American Sales and Partnership with Global Multi-channel Automotive, IOT Merchants by assessing the opportunities to expand their commerce channels.

Responsible for developing and implementing strategic sales plans to meet Merchants needs and Sales Targets.

Effectively oversaw the relationships with Ford, GM, Fiat-Chrysler and Mercedes. INGENICO PAYMENTS, NEW YORK, NY(MAR 2016 TO JUN 2018) Director – Account Management (North America and Latin America) Ingenico is a French-based company, whose business is to provide the technology involved in secure electronic transactions.

Effectively lead, recruit and rebuild the North American and Latin American Account Management Teams by overseeing the Payment Operations, Practices and Procedures of 160+ Global Merchants, thereby, generating

$200+ Million in Annual Revenue.

Responsible for establishing, reviewing and modifying the Revenue Forecasts, Up Sell Targets and Sales Campaigns across all Vertical Markets.

David McDonnell

302 West 87th St. Apt 71 New York, NY 10024

Contact: 917-***-****, E-Mail: addxar@r.postjobfree.com LinkedIn: www.linkedin.com/pub/david-mcdonnell/1/381/b87/ Page 2

Successfully established best practices and standard operating procedures for Client engagement, Including Monthly and Quarterly Business Reviews.

Achieved $6.5 - $7 billion in annual transaction volume as well as grossed $3.2 million in new sales opportunities. COMPUTOP INC., NEW YORK, NY (DEC 2012 TO MAR 2016) Senior Vice President – Sales and Partnerships (North America) Computop is a payment service provider, short PSP, enabling international retailers, gaming and gambling companies, travel companies and every other company in between to streamline their multichannel payment processes.

Effectively lead the North American Sales and Partnership with efforts for Global Multi-channel Merchants.

Successfully developed and implemented the strategic sales plan, focused upon Merchants global expansion.

Consulted with International eCommerce Merchants to boost revenue and maximize target customer base through Operational Best Practices and through provisioning of additional country-specific payment options.

Efficiently spearheaded the drive to solicit, quantify, and justify product enhancements to International Payment Gateway Functionality.

Performed the task of establishing and managing the Strategic Partners providing Acquiring, Alternative Payments and ERP/eCommerce Systems to ensure Functionality, Integration and Revenue Share capabilities.

Added 20 New Small Enterprise Merchants to Portfolio.

Effectively added 2 New Credit Card Acquiring Partners as well as added 6 New Integration/Referral Partners.

Increased monthly Revenue from approx. $1000 per month to $25,000 per month. GLOBAL PAYMENT ENTERPRISES, LLC – COMPLYPAY, MARLBOROUGH, MA & TAMPA, FL (2011 TO 2013) Founder / President

Global Payments delivers enterprise-wide applications, services and cloud solutions that enable businesses to simplify their operations and provide a successful customer growth.

Responsible for consulting with the Merchants to provide Operational Best Practices, Corporate Compliance and Monitoring Programs.

Independent Sales Agent providing Payment Processing Solutions and Consulting in all areas and aspects of International Payment Processing.

Effectively established, created and managed the Strategic Partnership, contracts and negotiations.

Successfully developed and executed the Marketing Strategy, Industry Conference participation and Forum presentations, thereby, generating the Consulting fees of $230,000. RIGHT-TURN INC., ARLINGTON, MA (2007 TO PRESENT)

Board Member / President/ Honorary Board Member

Right Turn is in-network with BCBS of Massachusetts and Tufts Health Plan, and accepts most private insurance plans.

Responsible for providing leadership and direction for Fundraising/Capital development, Operations, Business Development and Organizational expansion.

Successfully generated over $120,000 from annual Fundraising events. ROYAL BANK OF SCOTLAND-WORLDPAY (JAN 2007 TO SEP 2011) VP/SVP Relationship Management

Worldpay Group plc was a payment processing company. It was acquired by FIS in July 2019 for $43 billion.

Accountable for providing leadership and support to Team of Relationship Managers.

Effectively planned and implemented key client events and engagements.

Consult with Clients of diverse global cultures regarding all areas of Payment Operations and Best Practices.

Successfully developed and issued monthly, quarterly and yearly Revenue projections and results. David McDonnell

302 West 87th St. Apt 71 New York, NY 10024

Contact: 917-***-****, E-Mail: addxar@r.postjobfree.com LinkedIn: www.linkedin.com/pub/david-mcdonnell/1/381/b87/ Page 3

Enabled the International eCommerce Merchants to boost revenue and maximize target customer base through high-level consultation and provision of additional country-specific payment processes.

Spearheaded the drive to solicit, quantify, and justify product enhancements to International Payment Gateway Functionality.

Pioneered International Sales and Account Management Forum to reinforce Standard/Best Practices.

Boosted account revenue 60% from $2.3M in 2004 to $16.8M in 2011.

Grew Annual Transaction Volume from approx. $400 Million to $1.1 billion

Exceeded10% year-over-year Revenue target through consistent growth of existing accounts.

Interfaced and provided assistance to Sales Managers to close 100 new Merchants to portfolio. ROYAL BANK OF SCOTLAND- WORLDPAY (JAN 2006 TO JAN 2007) Director – Account Management

The Royal Bank of Scotland is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc, together with NatWest and Ulster Bank.

Responsible for providing the Leadership to Team of Relationship Managers.

Effectively analyzed Global Capabilities for Industry Symposiums and presented recommendations to SVP.

Successfully created new hire training program and assumed role of instructor.

Directed Client Account planning.

Performed the task of recruiting, developing and leading the team of 10 Payment Services professionals to maintain, nurture, and grow global customer relationships with a focus on optimizing portfolio profitability.

Honored with Royal Bank of Scotland’s Achievement Award for managing and exceeding Customer Expectations. BIBIT GLOBAL PAYMENT SERVICES (MAR 2004 TO JAN 2006) Senior Relationship Manager

Provide Operational advice to senior leaders of US based, International eCommerce Merchants, generating additional revenue streams and broaden target market penetration.

Oversaw new Merchant implementations by providing account management that focused on boosting revenues.

Successfully reviewed and recommended the ecommerce Risk Management policies for Merchants.

Effectively ensured responsive, efficient Before and After Sales support. KENDA SYSTEMS, WAKEFIELD, MASSACHUSETTS/WARWICK RHODE ISLAND (MAR 2003 TO MAR 2004) IT Consultant

Guided design and implementation of Citizens Bank, Consumer Finance Division’s migration to a Storage Area Network.

Spearheaded creation of Disaster Recovery site.

Effectively rectified the performance issues through comprehensive review and effective infrastructure recommendations.

Supervised entire project development lifecycle.

Presented project options and $2.7 million budget to executive management team. EMC CORP, HOPKINTON, MASSACHUSETTS (SEP 1999 TO OCT 2002) Manager – Internet Technical Team

Led the staff of 10 by providing internet services infrastructure to clients including Burger King, Steelpoint Technologies, Travelers Companies, MGM Studios, Christian Science Monitor and the Boston Symphony Orchestra.

David McDonnell

302 West 87th St. Apt 71 New York, NY 10024

Contact: 917-***-****, E-Mail: addxar@r.postjobfree.com LinkedIn: www.linkedin.com/pub/david-mcdonnell/1/381/b87/ Page 4

Successfully provided the analysis, design and implementation of internet infrastructures, developed recovery action plans, procedures, and client documentation.

Effectively supervised the client Data Warehouse implementation, maintenance, and managed software development/code revision implementation processes.

Spearheaded Data Center power upgrade/retrofit project.

Performed the task of analyzing, developing, testing, and modifying the Disaster Recovery plans.

Performed monthly reviews of SLA agreements, network and storage utilization reports, and reports on opened, closed and pending ticketing systems.

Evaluated sales proposals and interfaced with sales and marketing group to facilitate supply of client architecture, networking and storage. Ensured efficient before and after sales support.

Miraculously boosted the incremental revenue as chief client liaison by advocating system enhancements and cross-selling services and conducting service renewal negotiations for hosting contracts. PRIOR EXPERIENCE

BISYS NETWORKING SERVICES, NEWTON, MASSACHUSETTS (SEP 1998 TO SEP 1999) Sales Project Manager

FIDELITY INVESTMENTS, BOSTON, MASSACHUSETTS (MAY 1996 TO SEP 1998) PRINCIPAL COMMUNICATIONS ADVISOR

DIGITAL EQUIPMENT CORP. (JUL 1983 TO SEP 1996)

MANAGER NETWORKS TELECOMMUNICATIONS and Information Systems PROFESSIONAL DEVELOPMENT & CREDENTIALS

Education

Nichols College (Central New England College), Dudley, MA B.S.Management Information Systems

Certifications/Professional Development:

Certificate in Project Planning and Control, Boston University-Fidelity Investments

Engineering Managerial Development Program, EMC

Network and Communications Management Development Program, Brandeis University-Digital Equipment Corp.



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