STACY POLANCO
**** **** **** ***. *** *** Silver Spring, MD 20910
Phone: 813-***-****
Email: addwul@r.postjobfree.com
EDUCATION
B.S Biological Sciences at Howard University May 2018
A.A Medicine at Hillsborough Community College July 2012
LANGUAGE
Spanish (Native Speaker)
SKILLS
Microsoft Office (PowerPoint, Word, Excel, and Access)
*Expert
Translator (Intermediate)
Assisting Physician during procedures
Knowing Protocol Sterilizing Instruments and Medical Equipment (Intermediate)
CPR Certified
PROFESSIONAL EXPERIENCES
OrthoBethesda; Bethesda, MD
Insurance Verifier for PT– Full Time August 2019 – Present
Verify and record patent’s insurance benefits before appointment with physical therapist
Taking notes of communication between patient and policy company
Recalls and follows up with nurse case manager from insurances
Record benefits for insured, workers compensation, and auto accident injuries
Knowledge of Insurance Policy and Benefit of each patients
Communication between the Claim Biller and Medical Biller associated with specific insurance
Establishing communication from insurance for authorizations for visits
Tracking down fulfilled authorization until physical therapist discharge.
USA Vein Clinics and Fibroids Center; Washington, DC
Medical Receptionist – Full Time August 2018 – December 2019
Weekly Meetings with the Founder and President
Assisting patients with check in and questions
Recalls for previous patients for follow ups after treatment
Recording and taking vitals and photos of each patient
Knowledge of Insurance Policy and Benefit of each patients
Translator for doctor and ultrasound technicians for native Spanish speakers
Make sure all patients charts are correctly documented
Submit financial journal and cash to headquarters in Chicago
TRIO Upward Bound; Howard University; Washington, DC
Spanish Teacher - Part Time June 2018- Present
Creating an innovative curriculum for native and non-native Spanish speaking students
Teaching for 5 weeks in the summer portion and academic year from Oct. to May
Weekly Meetings with the Academic Coordinators and Director
Collaborating with Counselors to improve students’ performance in and out of the classroom
Following safety and protocol guideline from the program and Howard University
Offer office hours for one to one session with students that need assists
Chaperone for college tours and educational field trips
TRIO Upward Bound; Howard University; Washington, DC
Teacher Assistant/Counselor - Part Time October 2012- July 2017
Assisting the assigned teacher with grading and another task need to be attended
Teaching the course in the teacher’s absence
Tutoring student with assignment in subject in Math, Science, and Spanish
Conducting a residential dorm counseling group of 18 high school students
Following safety protocol at Howard University and TRIO Upward Bound
Supervising students in and out of the classroom
Planning dormority events for students
Weekly meetings with the Academic Coordinators and Director
Maret School; District of Columbia; Private School; Washington, DC
After School Teacher - Part Time March 2016 - June 2018
Creating an innovative curriculum for native and non-native Spanish speaking students
Conducting a classroom of 14 middle school students
Assist student with homework in all subject if needed
Planning monthly orders for afternoon snacks
Daily meeting with the Director of After School
Creating arts and crafts project
Supervising student from ages of 5 to 13 years old