Post Job Free

Resume

Sign in

Project Manager

Location:
Ajax, ON, Canada
Posted:
June 16, 2020

Contact this candidate

Resume:

Nilkuwar Khanvilkar, PMP®, CSM®, ITIL®, ISTQB

Ajax, Ontario; Contact: 647-***-****; Email: adduzq@r.postjobfree.com

Customer-oriented and strategic-thinking Project Manager with over 15 years of experience of developing continuous improvements throughout the planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth

PROFESSIONAL SKILLS:

Project management Stakeholder management Financial tracking and reporting Budget allocation and tracking Change management Analysis and requirement gathering System testing User experience Business validation Executive status updates and communication

TECHNICAL SKILLS:

Project management : MS Office 97/2000, MS Project, Visio, MS EXCEL, Power Point, Clarity, Share point.

Databases : Oracle, MS-SQL Server, Toad, MS SQL Server, PL/SQL, oracle 9i, Exceed

Automation Tools : Rational test manager, Informatica, Enterprise Autosys (ETL), Hummingbird, HP AML

Defect Tracking Tools : Mercury Quality Center (HP AML) 11.52, HP QC, Rational Clear Quest, Bugzilla, JIRA,

Operating Systems : windows 7/8, windows server 2003, UNIX

Languages : VB Script, Java, SQL, PL/SQL

Protocols : FTP, Putty, SFTP,

PROFESSIONAL EXPERIENCE

CIBC July 2018 – May 2020

Project Manager (Project Delivery Delivery and Operational Effectiveness)

Project platform of execution: Hybrid (Agile and waterfall)

Project Summary:

2019/20: Decommissioning old credit card batch adjudication process and implementing new real time adjudication.

2018/19: Rebranding and features update on a deposit product. This product was renamed and bundled with Credit cards, it included, multiple system impact both from Deposit and cards perspective. External vendor to match up the account that had credit to be given Fee rebate benefit

Responsibilities:

Actively managed seed funding request (Via CIRA- Change initiative Risk Assessment) and manage/review business case estimates monthly and quarterly basis.

Drafted /review for signoff the Change request for the program using change management process.

Communicated effectively via ESC (Executive Steering committee) and MSC (Management Steering Committee) business updates and progress to Sr. Directors, VP’s and Project Team.

Exhibited strong analytical and consultant skills.

Actively involved in raising intakes to engage both business and technology team, provided with overview of the project.

Worked with respective team for their estimates for business cases.

Drafted/reviewed business case and cost estimates with product and project delivery Sr, mangers/Directors.

Worked on seed funding request to accumulate funds to continue with the project activities/work.

Reviewed and provided feedback on business requirements (BRD)/system requirements (SRD)

Review and provided feedback on Test scenarios, Test cases, Test plan, Implementation plan.

Managed and delivered staggered implementations to meet project deliverables and timelines

Ensured internal/external stakeholders, business partners ( e.g Legal, Compliance, Telephone banking, Contact center, Backoffice, Privacy) are engaged in every phase of project life cycle.

Closely worked with business PM to make sure all stake holders are engaged from business perspective and that they are upto speed.

Planned and tracked technology artifacts on project share point, tracked and managed resources for each work package.

Drafted and executed implementation plan by tracking deployment activities.

Closely involved with all technology partners for application changes deployment.

Delivered and owned project outcomes that are aligned to established cost, timing and scope objectives

Articulated requirements for technology partners making sure project objectives and organizational goals are understood and achieved

Actively worked on agile methodology and participated in sprint sessions to review of the user stories.

Involved in daily standups and retrospect meeting discussions.

Ensured gaps in the solution requirement and processes are closed. Provided recommendation to close the gaps

Actively participated in User acceptance testing and Pilot testing, First Occurrence Validation and post implementation review

Application knowledge: Jira, MS Office, MS Projects, Visio, Power Point. SharePoint

BMO (TSYS North American Consumer Projects-Payment Card Services) Oct 2016- June 2018 Sr. Project Manager ( Team Size 18)

Project platform of execution: Waterfall

Project Summary:

Chip Migration: (Project budget $5M) Migrate existing Credit card and debit card portfolio that was about to expire for contact cards, contactless card for retail / consumer cards/business cards

Project platform of execution: Waterfall

Responsibilities:

As a project manager, delivered E2E project management for a multimillion strategic change across bank that impacted functional groups and channels with team size of 50 resources

Led initiative making sure old cards stock and new cards stock aligned with inventory management analysis

Worked across banks functional groups to asses cross functional impact.

Developed and maintained a detailed project plan for each individual work package

Collaborate in gathering requirements, conducting research for the projects Work cross functionally within a BANK/FI(worked with departments such as Legal, Compliance and risk, Technology) Build and manage key relationships with internal partners (Key Management) and external vendors (TSYS/G&D)

Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs

Responsible manufacture of cards by the new vendor (CPI) that would support Credit Card/Debit Card portfolio

Closely worked with FIME/Mastercard/G&D for Chip processing Validation (CPV), Letter of approval (LOA)

Closely worked on Migrating Credit card/Debit Card Chip to new Chip Module

Responsible to confirm SIT env, for testing team, confirm SIT timeline's and UAT timeline, Participate in UAT

Responsible for Pilot Testing on credit/Debit Cards making sure transactions performed are passed through payment gateway and transaction is successfully updated on TSYS.

Responsible for Procurement closer and project closer Understand contact and contactless (AKA EMV Pay pass) card functionality, Offline data authentication process (ODA)

Have decent knowledge on POS key and acquirer key setup for successful transaction

Responsible for Cross impact assessment with other projects

Provided program and project status reports to the project team and stakeholders

Supported Business cases updates and review, participated in updating and reviewing SOW (Statement of work) and MSA (Master Service Agreement) between internal and external legal departments.

Assess and tracked Project risks at every level of the project life cycle

Delivered the project using project management life cycle, managed stake holders, project timelines budget and same time acted as SME/business consultant to lead work packages

Worked in collaboration within gathering requirements, conducting research for the project phases, managed resourcing and project change request

Collaborated with external vendors (e.g TSYS/Mastercard/FIME/G&D/CPI/Symcore/Engage/Expedia/Millennium/Amia etc.) managing project timelines within vendors to align with internal stakeholder deliverables

Conducted business meetings with vendors, raise PCR (project change request) through Change management process

Actively participated reviewing card prototype and UAT/Pilot validation in production environment

Responsible to analyze and work closely with technology on the issue with new chip having challenges to support cards product

Application knowledge; Confluence, Jira, MS Office, MS Projects, Visio, Power Point

TD Bank (Enterprise Project Delivery Excellence) Nov 2014- Sept 2016

Project Delivery Manager (Team Size 14)

Project platform of execution: Waterfall

Project Summary

Created new product and Setup new strategies for life insurance within TSYS system. Project assignment involves working with Aeroplan changes after conversion (Annual fees wavier, TSYS related changes (option changes), Setup reward schemes with Expedia and Engage.) Vast experience in Mailbox upgrade and Mailbox decommissioning projects

Responsibilities:

Managed and delivered over 12 projects (from Tier 3 to Tier 1) with large team of BA’s with multiple staggered implementation

Responsible for Project plan and Requirement management Plan update by following PMLC process

Provided change management support by request change request and tracking cost for the approved changes

Involved in ROM meetings and discussion/decision for Go-No Go of the initiatives

Facilitating the evaluation of ideas and options, including assessing options

Managed and coordinated stakeholders (e.g. Product/PEGA/FRAUD/RISK/LIST/SAS/Insurance etc.) and vendor expectations to meet the project timelines

Responsible to meet project deliverables like project sizing/Seed funding, timelines for HLR's / BRD/Solution design/Development/Quality deliverables sign off and manage and oversee vendor related deliverables

Provide direction and guidance to ensure projects are completed to requirements, in budget and on target with quality

Responsible for updating higher management with timely reporting. Highlighted/Managed risk, issues and escalation

Actively participated in JRS sessions with Business Analyst

Application knowledge; MS Office, MS Projects, Visio, Power Point

TCS-CIBC (CPCT) July 2010 - Oct 2014

Project QA Manager (Team size Onsite-offshore 50)

Project platform of execution: Waterfall

Project Summary:

In 2010: Launched 3 master cards (Program budget $12M), 2011: Centralized reporting tool for employees, (Project Budget $1.2), 2012:AMS Program – Base project- responsible for Mainframe/Chordiant /SYS/DSE/CRATE/Capstone/Collections/Coins support (development/ testing/implementation), 2013-2014 (Project Budget $3.5-5.6) Participated launching Tim Horton's Double Double Visa card and TELUS card

Responsibilities:

Managed and tracked QA budget, resource management and work. Made sure team followed quality standards and procedures to minimize errors and maximize customer satisfaction

Contributed in solution requirement to articulate requirements to test scenarios and test cases

Participated in database management to make sure test data is available for testing team and secured the test environments

Managed multiple deliverables in phases with overlapping scope. Managed in SIT/UAT and support implementation testing

Collaborated with internal partners (e.g. with OLB, TSYS, VISA, RBSS, TB) on operational support tasks to model importance of group goals

Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings

Managed Business transformation projects, involving multiple development teams, business analysts, architects, infrastructure designers, developers, user acceptance team, DBA's, sub-contractor and 3rd party vendors

Managed and tracked project budget, resource management and work allocation. Actively involved in risk identification & mitigation, training/communication

Providing periodic updates to senior executives and project sponsors on bi-weekly and monthly

Worked with stakeholder that impacted with introduction of new vendor and new setup and was involved in setting up new environment

Monitor Vendor contracts and Statement of Work to ensure Project timelines and scope is met

Identified and created Project Metrics required to develop reports that align with the organization's strategic needs

Application knowledge: ETL, AML, SQL, MS Projects, Power Point, Excel

TCS Ltd, Mumbai, India June 2004- June 2010

QA Lead /Test Lead

Project platform of execution: Waterfall

Project Summary:

Times Internet LTD: Times Internet Limited is the Internet subsidiary of The Times of India Group.

Times Internet Limited (TIL) had requested TCS to submit a proposal for providing testing services for CMS Systems

And ABN AMRO-F & R Central Data Warehousing - BASEL II

Responsibilities:

Articulated business requirements into test scripts using Bad-boy and then converted and executed in J-meter

Review and finalize the test approach, assigned task to team members

Tracked and managed functional and performance testing schedule and test script using HP AML tool.

Actively involved in resolving issues related to new development in scope, testing and production support

Involved in Goal settings process for team members appraisal

Scheduled and managed weekly status update to the business partners.

Co-ordinated with the Client (ABN - Amsterdam), using Informatica tool to test all transformations & validations

Involved in analysis of data flow from source to target Table Review

Worked on creating test plan, test scripts, migration plan and execution of End to End testing.

EDUCATION:

Bachelor’s in engineering (Electronics and Telecommunication) 2003

SSPM College of Engineering, India

CERTIFICATION:

Certified Scrum Master 2019

Project Management Professional 2018

ITIL [Information Technology Infrastructure Library] 2014

Certificate name - ISTQB [International Software Testing Qualification Board] 2006

ACHIVEMENTS:( when fulltime)

Certificate of customer appreciation 2007

Certificate of customer appreciation 2008

Quarterly team award 2011

Certificate of appreciation 2013

Team award: 2014



Contact this candidate