Cindy Haun-Nevens

Creative and Strategic Customer Experience and Project Management Expert

801-***-**** adduxv@r.postjobfree.com SLC, UT https://www.linkedin.com/in/cindyhaunnevens/ SUMMARY OF STRENGTHS

Expert in creating and cultivating experiences and connections through fully integrated brand experience campaigns, including auto and trade shows, experiential marketing activations, national and regional business conferences, customer loyalty and enthusiast events, promotions, sponsorships, incentive travel programs, VIP events and more. Proficient at designing, managing large projects and maintaining multi-million-dollar budgets. Exceptional at developing strong, long-term relationships by providing exemplary service resulting in top line sales and bottom-line profits. Experienced in contract negotiation, problem-solving, collaboration, project management and turning interactions into opportunities. Belief in a client-centric organization that advocates innovation, recognition, and growth in a vibrant, evolving culture. KEY SKILLS

• Business development and Revenue generation

• Project Management (Working on PMP certification)

• Strategic and Tactical Marketing Campaigns

• Luxury Client Relationship Management

• Contract Negotiations

• Communication

• Organization and prioritizing among clients and projects

• Cross-Functional Team Collaboration

• Out-of-the-box Thinker and Solutions Finder

EXPERIENCE

Senior Account Director, Nth Degree

2000-present

• 20 years’ experience building, growing and managing strategic accounts by identifying new market opportunities, assuring client satisfaction and delivering measurable success in experiential marketing.

• Hire, train and lead accounts team to deliver an event experience beyond expectations through unparalleled service, creativity and flawless execution, on-time and on-budget.

• Motivate vendors and agency partners to create valuable, memorable marketing experiences that maximize ROI.

• Manage portfolio of global clients to develop new business activities within B2B and B2C events.

• Collaborate with top executive management and communicating key company objectives when spearheading choreographed national and regional dealer meetings, press events and internal communications.

• Design offers and leverage innovative experiential techniques to build brand equity and demonstrate competitive advantages.

• Provide integrated strategic direction and professional insights to guide clients down the necessary path to achieve experiential marketing success.

• Utilize a keen understanding of each client's target audience and existing customer base to define and deliver measurable, accountable and successful results for all face-to-face experiential activities that meet objectives, budgets and timelines.

• Collaborate with client’s internal stakeholders and agencies of record to guarantee consistency of message, communication of key competitive advantages and brand attributes.

• Work closely with key clients to establish accountable and measurable metrics for each marketing activity.

• Establish a comprehensive understanding of each client’s needs and demonstrate how face-to-face marketing and audience engagement can reach client’s target market.

Cindy Haun-Nevens 801-***-**** adduxv@r.postjobfree.com Event and Trade Show Manager

Ingenix, A United Healthcare Company (now known as Optum) 1995- 2000 Salt Lake City, Utah

• Organized, budgeted, managed and executed trade show program 70+ shows across the United States.

• Managed and worked with a team on internal, proprietary event. Included break-out sessions, key notes, expo floor, speaker management, marketing materials, hotels, food and beverage.

• Worked with internal stakeholders and clients to meet their specific needs for all events and trade shows.

• Measured and reported ROI

EDUCATION

• The University of Utah – B.S. in Mass Communications + minor in Public Relations 1995

• Cottey College – Associates Degree 1993

BALANCE

• Lover of skiing, hiking, river rafting and fly-fishing.

• Cultivator of experiences and creating memories with family and friends.

• Adventurer – road, trail, water and air

• Reading and learning enthusiast

• Wannabe race car driver