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Sales Coordinator

Location:
Ahmedabad, Gujarat, India
Posted:
June 16, 2020

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Resume:

Curriculum-vitae

VAISHALI CHOKSHI

E-**, Saundarya Appt.

Nr. Arjun Tower,

Ghatlodia,

Ahmedabad – 380061

E-Mail: addulb@r.postjobfree.com

Contact: 909-***-****

Objective: - A career in a good organization which provides sufficient growth opportunity. With the skills I have gained in my career, I would like to work in a role that challenges me on a daily basis, rewards me when I add value and utilizes my passion and drive to its fullest. I would like to work in a progressive and competent environment that nurtures and grows ones knowledge and experience to the fullest. I would prefer to work domestic India timings to suit my family situation and also allow me to dedicate my 100% to my role.

Work Experience:-

Rao Consultants Pvt Ltd (From Oct 2016 to Till Date) FOREX Executive cum Sales Co-ordinator

Company Profile:

Rao Consultants Pvt Ltd company are into Overseas education, immigration and non-immigration Services. Company also provide coaching for overseas education. The Rao Group is firmly established in Western India as one of the most relied upon, professional, ethical, education consultant, guiding students in choosing the most appropriate institutions and courses. Job Description:

• Handle all FOREX transactions of Rao Consultants Pvt Ltd.

• Guide students and their Parents about Tuition Fees payment method and process the same.

• Co-ordinate with clients for their requirement about International Currency & Cards and sale accordingly.

• Handle and Maintain Registration process for Education, coaching, immigration and non-immigration client.

• Handle payment part of clients and co-ordinate with account department for the same.

• Prepare daily MIS report of registration, payments, supporting activities and credit card related transactions.

• Maintain Registration data of clients.

• Prepare payment receipt of client’s registration and further process.

• Prepare and maintain miscellaneous report to co-ordinate with vendors for payment process.

INDIA IDEAS LTD (BILLDESK) (From Aug 2015 to Sept 2016) Customer Support Executive

Company Profile:

BillDesk, a property of IndiaIdeas.com Ltd. was conceived in early 2000 to solve the frustrations of most of us when it comes to paying bills. We have created BillDesk to help consumers like us leverage on the potential of electronic medium to better organize and manage our payments, while escaping some of the pitfalls of traditional bill payment services. Job Description:

• Handle whole Gujarat Biller registration process (register, upload, rejection, deletion)

• Create letter for registration as well as create letter for Bank for flagging purpose

• Handle customer call for query and complain related and solve accordingly.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders and forms.

• Follow up to ensure that appropriate actions were taken on customers' requests.

• Refer unresolved customer grievances or special requests to designated department and help to resolve on priority

ORIFLAME (INDIA) PVT LTD (From Feb 2015 to Aug 2015) Customer Service Executive

Company Profile:

Oriflame is an international beauty company selling direct in more than 60 countries worldwide. Its wide portfolio of Swedish, natural, innovative beauty products are marketed through a sales force of approximately 3.6 million independent consultants that are marketing our products around the globe. Job Description:

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders and forms.

• Follow up to ensure that appropriate actions were taken on customers' requests.

• Refer unresolved customer grievances or special requests to designated department and help to resolve on priority.

HDFC Bank-Credit Card ( From December 2011 to Aug 2013) Customer Service Executive

Company Profile:

Hdfc bank is the Asia’s no.1 bank. ADFC PVT LTD is the sister concern company of HDFC bank Hdfc Bank has many divisions and many processes. ADFC is handling customer care process of HDFC Bank credit card.

Job Description:

• Handle inbound process like receiving calls and solve customer queries.

• Maintain relation with reputed client by serving satisfactory resolution

• Making on call cross sale of hdfc bank product like current a/c, Saving a/c, loans, general insurance etc.

• Maintain database and making follow up on regular basis. Qualification:-

B.Com from Gujarat University with Second Class in 2006 H.S.C from Gujarat Board with Second Class in 2003 S.S.C from Gujarat Board with Distinction in 2001

Computer knowledge: - M.S. Office, Internet

Personal Details :-

Date of birth :- 16th March,1986

Language known :- English, Hindi, Gujarati.

Marital status :- Married

Hobbies :- Listening Music & Traveling



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