CURRICULUM VITAE

First Name :Maha

Family Name : Taha

Marital Status : married

Date of Birth : 27/1/1974

Nationality : Egyptian

Address : *** **** **** ****** / **** gaber/alexandria Telephone (Home) :

(Mobile) : 012********

E-mail : addt8l@r.postjobfree.com

ACADEMIC QUALIFICATIONS

University / Institute Degrees Faculty From – To

Tourism and 1992/1996

hotels

Bachelor

degree

Alexandria

LANGUAGES

Speak Read Write Understand

Excel Good Fair Excel Good Fair Excel Good Fair Excel Good Fair Arabic * * * *

English * * * *

French * * * *

Computer skills

1- word

2- excel

Work experiences

1.

Name and of employer

katay for commercial works

Dates of employment ( Month, Year )

From : 1996 To : 1998

Exact title of my position

Customer service representative

2.

Name and of employer

Dates of employment ( Month, Year ) Enar for touristic development From : 1998 To : 2002

Exact title of my position

Administration assistant manager

Name and address of employer

Sahara for hotels development

Dates of employment ( Month, Year )

From :2002 To : 2010

Exact title of my position

Customer service manager

Name and address of employer

Modecoseed for touristic development

Dates of employment ( Month, Year )

From :2010 To : 2019

Exact title of my position

Customer service and administration manager

skills

1- Excellent communication skills

2- Handling deals

3- Handle customer complaints

4- Patience and empathy

5- Ability to keep calm in stressful situation

6- Provide appropriate solutions and alternatives

7- Office management skills

8- Administrative writing skills

9- Reporting skills

10- Develop and maintain filling system

Contact this candidate