KARTHIKEYAN RAJENDRAN

EDUCATION

●Bachelor’s degree (Mechanical Engineering) Bangalore University, India 2001

TECHNICAL SKILLS

●Programming Languages :VB 6.0/VBA, C, C# (Strong), Java, javascript and Descriptive Programming

●SAP Testing: HR (OM/PA), SD, CRM, FI/CO, PS, MM, SRM, Net weaver Portal

●RDBMS: MySQL, SQL Server 2005

●IDE: Eclipse, Edit plus and Notepad++

●ERP Testing: SAP S/4 HANA - Finance, HR (OM/PA/Success Factors), SD, CRM, MM, SRM, Net Weaver Portal, Solution Manager, RDBMS MySQL, SQL Server 2005. Worked closely with the business team for large-scale implementation projects integrating SAP and PeopleSoft (and other legacy systems) such as Nike, Sony, MS, Exxon, ABB, Shell, etc.

●Testing Tools: HP-ALM/MF-ALM, UFT, HP-AGM, JIRA (Atlassian Suite), Microsoft Test Manager, TFS, Selenium and TOSCA Tricentis including qTest.

●Other Tools and Technology: Insurance (Auto/Home/Health), Guidewire, AS400, Casper, Mortgage, GxP Systems, Lynx, Visual Studio, Web Services, API and UI Testing, XML, JSON, REST APIs (Postman and others), HTML, CSS, Source Control Systems, GIT, SVN, SoapUI, Orthogonal Array, Appium, JMeter, Azure, Cloud Computing, Oracle Apps, Content Management Systems (CMS), SAS, CI/CD: Continuous Integration/Delivery, Devops, Jenkins with Tomcat, Maven, Git,, BDD and TDD.

●Operating Systems: Windows Family, Linux and UNIX

●Project Management: Planning (Scope, Cost, Schedule and Time), Oversee and document all specific aspects of the Project. Expertise in HLE, LLE and Stakeholder Management.

●Release Management: Profound Release Management Implementation experience in both Waterfall and Agile methodology driven projects encompassing all the stages involved in a software release from development and testing to deployment. Have created workflows, defining staging, timelines, delivery dates, requirements, scope, RM Checklist and tracking them to closure. Experience with ITIL and similar frameworks including Change Management, Release Management (with lucid chart), Configuration Management and Software Development Lifecycle.

●Vendor Management: Worked on several consulting, product based and Service provider companies, clients with a strong vendor management environment. Team Size (20-70).

WORK EXPERIENCE

Jan 2020- May 2020 Suncor Energy Inc., Calgary (via PQA TESTING)

QA Manager/Testing Delivery Manager/Test Architect

STO (Supply Trade & Optimization), SPI (Smart Plant Instrumentation), TIP (Turnaround Improvement Program).

Working on a large-scale, multi-faceted Oil and Gas customer on software quality assurance and QM (Quality Management).

●Create project test plans

●Identify QA resources needed for projects

●Provide work estimates and QA-specific resource requirements

●Provide guidance and best practices for testing

●Provide testing resources with training and mentoring on the testing processes, test standards and the testing tools

●Review requirements for testability, ambiguity or redundancy

●Ensure traceability matrices are available

●Communicate the progress and status of testing

●Identify testing risks and provide a risk mitigation plan

●Coordinate the testing efforts for projects that involve multiple applications or portfolios

●Provide testing metrics and KPIs

●Keep stakeholders informed of the progress and status with appropriate dashboards and reports

●Escalate QA issues to the project manager

Nov 2018- Sep 2019 TD Bank, Toronto

Senior QA Manager/Test Architect

Data Migration (From legacy (AS400) to Guidewire)

One of the key TD Insurance initiatives is to address the futuristic needs of the customers by leveraging Guidewire capabilities (a complete system of record and supports the core functions of the policy lifecycle, including product definition, underwriting, quoting, binding, endorsements, and renewals.) Data Conversion project focusses on ETL setup, Convert policies from AS400 to GW PC, BC and CC.

●Established and enforced procedures within teams. Managed and guide the testing team on test deliverables from an ATDD (Agile Test Driven Development) in line with the Scrum Team/project milestones.

●Developed test plan, strategy (overall), guidelines, and user manuals which are approved and being followed by the organization.

●Created testing road maps, RM (Release Management) Plan, UAT approach, aligning CI/CD tools and methodologies. Handled Test Project Management, Reporting, KPIs, Quality Management, Environment Management and Resource Management (Hiring, Mentoring, Sets Targets, Task Allocation, Tracking, Fostering productivity and innovation, etc.)

●Led Business Acceptance Testing Team, encompassing a full lifecycle of a policy converting from Legacy to Guidewire including renewals and future renewal processing utilizing the applications/systems under test.

●Define and Orchestrate test suite for Pre-Renewal, Renewal, Transition/Renewal Adaptation and Post Renewal conversion periods.

●Expertise in Hybrid Risk-Management Approach focused in Risk Assessment and Risk Control and designed RAID Logs for the project.

●Expertise in designing and managing QA standards, test documentation under defined SOPs (Standard Operating procedures).

●Technology: Guidewire, AS400 (Legacy), Casper, DWH, Java, Devops, JIRA and Confluence, UFT, Jenkins and HP-ALM.

Oct 2017- Oct 2018 Schneider Electric, Calgary

QA Manager//Test Architect

LMS (Liquid Management System – ONG Pipeline Management software product releases)

●Developed test plan, strategy, guidelines, and user manuals which are approved and being followed by the organization.

●Managed both Functional and Non-Functional testing using manual and automation tools. Selenium, HP UFT

●API – Involved in API testing to perform testing of the application programming interfaces. Ensured they meet expectation or functionality, reliability, performance and security (Performed at the message layer).

●GUI/UI - performed to identify appearance of the defects in product/software /AUT by using GUI. And tested how the application and end user interacted each other.

●Involved in SOA API applications testing performed Functional, Unit, Integration, Regression, Security, Interoperability, Compliance and Performance Testing

●Executed LMS project from scratch, End-to-End Test Management, Gap Analysis, Stakeholder Management, Analytical thinking, focus on operational efficiency with niche tools/methodologies.

●Established and enforced procedures within QA teams, Liaised between QA and other stakeholder teams with clear understanding of Business Requirements, Solution Design, Statement of Work, and Test Strategies as applicable.

●Manage and guide the testing team on test deliverables from an ATDD (Agile Test Driven Development) in line with the Scrum Team/project milestones.

●Lead the development of a technology roadmap ensuring alignment with departmental and enterprise strategic planning and objectives.

●Created testing road maps, RM (Release Management) Plan, UAT approach, aligning CI/CD tools and methodologies.

●TFS: Entire source code (C#) of LMS projects, sub-projects and collections are maintained in TFS. In addition, the On-Premise Azure Devops offered TFS was used to manage build, test with release definition and release as part of Release Pipeline in Team Services.

●Define, analyze, and communicate requirements, validate solution provided and assess solution readiness.

●Have facilitated/led defect triaging and RAID meetings to track down issues and defects

●Analyzing the impact of CR / Enhancements / Bugs on product testing and arranging triage calls with project-team and vendors to prioritize bug fixes, development and release plan

●Technology: C#, TFS (Team Foundation Server), MS SQL Server, Visual Studio, Windows Services, Microsoft Dynamics 365 CRM, Jenkins, Selenium, NUnit, API, UI Testing, Microsoft Teams, SharePoint, HP ALM and HP-AGM.

Mar 2004-Aug 2017 Wipro Technologies, USA, Canada, UK and India

Test Architect/Lead QA Manager

FedEx Inc. (2016 Feb -2017 march) via Wipro Ltd. – Automation QA Lead/Test Architect, Pittsburgh USA

●Responsible for Overall Test Management including test architect design, planning and implementation.

●Established and enforced procedures within QA teams.

●Automated 400+ scripts and have used HP-ALM, HP-UFT, API and GUI/UI Testing for Windows based applications and Selenium for Web-based (Java) applications in FedEx Ground Enterprise.

●Managed the project from scratch including manual and automation tool used HP-UFT in selenium testing.

●Cross-functional module integration testing using automated and manual scripts.

●Performed Unit and regression testing on SOA (Service Oriented Architecture)

●Given the Team Size of 40 (12-onsite and 28 offshore) were able to perform detailed gap analysis, test design, selection of automation candidates, Create test strategy, plan, execute, troubleshoot issues, generate metrics and report the status till closure.

●Have designed a feasible approach, roadmap to leverage best practices on transforming manual test scripts to automated scripts (Digital Transformation) and thereby increasing ROI for the project/program.

Lloyds Bank (2015-2016) via Wipro Ltd. - QA Lead, Cardiff, UK

LBG-ASSET-FINANCE

●Established and enforced procedures within QA teams. Responsible for UAT Test Management, managing both automated and manual testing teams. Manage QA/Gate Reviews, Change management, Host Defect Triage Meetings and produce RCA on a need basis.

●Automation tool used HP-UFT.

●Performed API and GUI/UI testing. Used Service oriented architecture (SOA).

●Conducted quality assurance reviews on more complex products (i.e. Private Banking, Small Business & Automotive Financing). Perform post loan reviews of other retail products (Personal loans, Cards, HEF) as required to help load balance volume demands.

●Created dashboards using Tableau that provide actionable insights to stake holders and drive the business forward.

●Worked on Core Applications such as PALIS, EQUIPS, Debtors Ledger (Mainframe) and other distributed applications such as LUC, Red Titan, Casper, etc. Java.

TD BANK (2014 Jan-2015 Feb) via Wipro Ltd. – Test/QA Lead, Toronto, Canada

TD-CT-SAS-TSS-TESTING

●CIT (Cheque Image Transformation) program is one of the key initiatives of TD Bank to stay abreast of the technology used in the Banking world today. As a fore runner of implementing such niche technologies, TD Bank has kick started the CIT program which in turn comprises of the sub-projects such as Day1, Day 2, Retail and PIT projects to accomplish the goal of transforming the manual cheque clearing to electronic/automated method. The PIT (phased integration testing) project is equivalent to end-to-end testing phase of any project and it caveats the other above mentioned project integration testing. PIT being the key driver for implementing the CIT program's objective and serves as a prototype for the retail channel on-boarding and the futuristic goal is to on-board another channel such as ATM, Mobile and OFIs, etc.

●CIT (Cheque Image Transformation) test management with manual and automated testing. Responsible and Accountable for end-to-end testing (PIT –Phased Integration Testing) and have successfully implemented the testing solution for several channels.

●Managed both automated and manual testing teams. Managed QA/Gate Reviews, Change management, Host Defect Triage Meetings

SONY PRIMO (GPW) - SONY Electronics Ltd.(2013-2014) via Wipro Ltd. – Project Manager/QA Lead, San Diego, USA

●Overall Test Management on java based application to meet the project’s vision which is to have a Global Finance, Accounting and Controlling Function, delivering unified financial and management reporting and best practice in area of governance & control, enabled by global standard end-to-end process.

●Managed both automated and manual testing and QA teams.

Nike Inc. (2011-2013) via Wipro Ltd. -Automation QA Lead/BA, Beaverton, OR, USA

●Worked from the project’s inception to closure of all test phases on java based application. Responsible for managing Test Automation QTP and manual testing.

●Managed QA team, Gate Reviews, Change management, Host Defect Triage Meetings

MDT-TESTING-COE, Medtronic Inc. (2010) via Wipro Ltd. – Automation Test Manager, Minnesota, MN, USA

●Responsible for managing Test Automation QTP and manual testing on java based application.

●Worked from the project’s inception to closure of testing activities

Bristol Myers Squibb Inc. (2009-2010) via Wipro Ltd. - Test Manager, Princeton, NJ, USA

●Worked from the project’s inception to closure of testing activities.

●Responsible for managing Test Automation OTP and manual testing on java based application.

Downstream-SAP-Project - ExxonMobil (2008-2009) - Test Manager, Houston, TX, USA

●Responsible for managing Test Automation QTP and manual testing on java based application.

●Worked from the project’s inception to closure of testing activities.

OSA SAP Implementation – ABB Inc. (2007-2008) - Test Manager, Cleveland, OH, USA

●Responsible for managing Test Automation and manual testing.

●Worked from the project’s inception to closure of testing activities

●CF - SERP - Shell Inc.(2006-2007) via Wipro Ltd. - TEST LEAD - Houston, TX, USA

AB - Testing Project- Anheuser Busch (2004-2006) via Wipro Ltd. - TEST LEAD, St. Louis, MO, USA

2003-2004 Deloitte., Mumbai, India

QA Engineer

2001-2003 AT1 Software Technologies, Bangalore, India

Developer/QA

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