Ariela T Burnett

201-***-**** New York, NY ****9

addo5e@r.postjobfree.com Linkedin Profile: http://www.linkedin.com/in/ariela-burnett123

Work History

**/**** ** ******* ******** Operations Manager

Time Out Market NYC– Brooklyn, NY

Oversee and participate in the hiring, training, supervision, coaching, counseling, and evaluations of all members of a 21-restaurant food and cultural market brought together by Time Out Magazine editorial curation

Maintain the highest standards of food and beverage quality, guest service, cost control and consistency for a fast-paced digital-first company grossing over $2 million in sales monthly

Works closely with GM, PR, and Marketing teams on plans that result in maximizing customers sales in the market

Coordinates with Facility Engineering Team to improve and maintain entire 2 floor facility

Assists in client’s private events and ensure corporate social responsibility goals of venue are met

Participate in the development of the annual budget for the entire facility; develop short- and long-term financial operation plans

08/2010 to Current Event Coordinator

Contract Work – Greater New York City Area

Create event proposals based on the client’s budgetary limits, expectations, and event requirements while providing excellent service

Produce and coordinate all food, beverage, and décor necessary for the events

Foster a strong network of personal and professional relationships of a wide range of clients

11/2016 to 4/2019 Director of Operations

Sweet Generation Bakery – New York, NY

Responsible for retail store operation, maintaining presentation and freshness of all products and services

Coordinated a 20 person Pastry team to organize production schedule, product quantity, and quality

Managed inventory with 4 times monthly turnover

Partnered with Youth Program Director in development of non profit RISE Youth Internship to implement workforce development program for at risk participants

Responsible for recruiting, hiring, scheduling, evaluating and training all staff members and youth interns

Engaged with approximately 100 customers daily and community partners about social mission and its implementation

Spearheaded marketing strategies to promote the bakery and non profit internship program

Acquisition and management of over 15 wholesale client relationships including Madison Square Garden, Jacob Javits Center, Radio City Music Hall, and New York Post

Prepared grant proposals allowing the team to acquire over $2.17 million in funding from Manhattan District Attorney Office and $90K in funds from NYC Department of Small Business Services

02/2015 to 11/2016 General Manager & Pastry Chef

Georgia & Aliou’s Tiny Treats Café & Georgia’s Café – New York, NY

Supervised approximately 45 staff members including recruiting, hiring, and training for 2 NYC locations

Maintained all cash handling grossing $160K in monthly sales, deposits, and monthly employee payroll of $45K

Trained employees in all policies, procedures, mixing methods, and customer service standards

Menu, website, and product creation and development

In charge of creating all custom cakes and desserts to exact client specifications for 2 store locations

05/2014 to 02/2015 Pastry Sous Chef

La Patisserie – Lyndhurst, NJ

Supervised all staff members including involvement in recruiting and hiring

Expedited and produced over 100 items on wholesale menu

Conducted daily menu planning and recipe creation with Executive Chef

Education

The Culinary Institute of America – Hyde Park, NY

Bachelors in Professional Studies, Baking and Pastry Arts

Certification and Awards

Youth Mental Health First Aid Certified, August 2018

New York City Department of Health Certificate in Food Protection, September 2015 & July 2019

Approved Alcohol Training Awareness Certified, Nov 2019

TIPS Alcohol Certified, November 2013

ServSafe Certified, February 2011

CPR & First Aid Certified, May 2019

Eta Sigma Delta Honors Society Member, February 2013

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