JOHN CHOU

***-** **** ** *** *B, Flushing, NY ***55 407-***-**** addngy@r.postjobfree.com

PROFESSIONAL SUMMARY

Proven record of facilitating medical support services and assisting fast-paced clinical operations. Strong organizational and communication skills to help establish record of reliability and creating positive rapport with patients, family and staff. A multitude of versatile skills transfer into any administrative and clinical setting to create and maintain high levels of efficiency and productivity. Advanced understanding of patient needs with diligent attention to detail resulting in superior service and high level of satisfaction. PROFESSIONAL EXPERIENCE

MEDICAL TECHNICIAN BROOKLYN, NY

Advanced Recovery Equipment & Supplies April 2019-Present

• Direct around 25 patients per day in the prescribed range of motion exercises and in the use of braces to increase adherence to recovery regime

• Work as a team with over 50 physicians and medical staffs to deliver quality care to patient in a timely manner resulting in 100% patient satisfaction rate

• Provide clear and concise conceptual and operational trainings to incoming Medical Technicians

• Liaise with insurance providers on behalf of patients with 100% completion rate within 7 days of service leading to over 80% reimbursements within 15 days

• Record and update over 200 patient confidential information per week into the company database, as well as manage appointment scheduling and follow-up via phone and email

• Oversee and adjust supply inventory weekly at different medical clinics; responsible for ordering and stock maintenance

STUDENT VOLUNTEER GAINESVILLE, FL

University of Florida Health Shands Hospital May 2013-March 2015

• Supported diagnostic and technical treatment procedures as dental assistant, such as setting up operating special medical equipment

• Delivered care as delegated by qualified nurse and other staff to over 100 patients

• Obtained patients’ vital signs, triaged and assessed their medical condition and prepared them for medical treatment by physicians and nurses at Emergency Room

• Collected and organized patient information into the hospital database upon patients’ arrival

• Cleaned outpatient room and disposed of medical wastes SKILLS AND COMPETENCIES

EDUCATION

ROSS UNIVERITY SCHOOL OF MEDICINE MIRAMAR, FL

Medical Student December 2018

Relevant Coursework: Anatomy, Physiology, Pathology, Microbiology, Pharmacology and Behavioral Science UNIVERSITY OF FLORIDA GAINESVILLE, FL

Bachelor of Science in Engineering, Environmental Engineering May 2013

• Proficiency in Microsoft Office • Fluency in Mandarin

• Database and Account Management • Exceptional interpersonal and coaching skills

• Strategic thinker and problem solver • Medical and clinical service

• Administrative support • Time Management

• Experience with OSHA regulation and HIPPA

guideline

• Knowledge of First Aid and CPR

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